Young Graduate Program Customer Experience Consultant (Fluent in Dutch > Evere > Joboolo BE :
Société : Orange Business Services Lieu : Evere Brussels Site source : Talent BE
Atthe end of the academy, you are expected to present a global use case in frontof a jury of subject matter experts and managers. After which youwill join OrangeBusiness Digital Services, as part of amulti-functional team where everyone contributes and shares their knowledge andexpertise to achieve common goals.At OrangeBusiness Digital Services,we distinguish ourselves by the quality of our projects, the efficiency of ouragile approach and the satisfaction of our clients, by fostering innovation andknowledge sharing.
Weare all about exploring fresh and smart ideas, learning from our experiencesand mistakes, and thinking outside the box to push industries' boundaries,through the power of people.
You will be part of amulti-functional team where everyone contributes and shares their knowledge andexpertise to achieve common goals.
Some examples of our most successfulprojects:
Cross-Europeancall-center & CRM for a world leader in retail.Casemanagement, marketing automation and reporting for a public transport operator.Fraudhunting for a federal public service.CustomerData Profiling and customer journey automation at the market leader in?coffeepods.Your key areas of responsibility as a Junior CustomerExperienceConsultant:
Active Participation:
Fully engage in all aspects of the academy, including lectures, workshops, group projects, and hands-on exercises.
Learning and development:
Grasp the fundamental concepts during the academy through practical application and theoretical study.Collaboration:
Work collaboratively with industry experts, trainers, and fellow young workers to solve challenges, share insights, and foster a culture participation and knowledge sharing.Contribution on projects:
Contribute actively to the global use case, aimed at demonstrating your mastery of the academy's learnings and methodologies at the end of the cursus.Agile approach:
Embrace an agile mindset and methodology, adapting quickly to changing requirementsAs an ideal candidate you have:
Bachelor or master's degree in Computer Sciences, Business Engineering, Digital Marketing, Management Information Systems or a similar field Solid communication and presentation skills.A strong team spirit, balanced by a healthy sense of autonomy.Strong interest in technology, business transformation?and innovation.Eager to learn new skills & ready to be trained.Data-minded or interest in (digital) marketing processes.Fluency in one of the national languages (Dutch/French) and good understanding of the other.
Full proficiency in EnglishIt is not a requirement, but other preferred qualifications would be:
Experiencein working with cloud-based technologies is an asset.Exposureto CRM and Digital marketing tools and processes (Microsoft Dynamics, Adobe,Salesforce, web analytics, customer profiling, outbound/inbound marketing,website personalization) is an advantage.Internship,personal projects, or a first experience in consulting, development orimplementation projects is a plus.What we offer you:
Hybrid ways of working with access to our modern & collaborative offices in BrusselsWe may work with tomorrow’s technology, but at our core we are a people-oriented organization and we are proud to have our Great Place to Work certification An open and inclusive culture, that enables us to reach our full potential A community of experts - as Digital Natives, we put innovation at the heart of our expertiseRead more about the benefits we offer About OrangeBusiness:
OrangeBusiness is a leading network and digital integrator company with offices in 65 countries worldwide, and part of the Orange Group.
Digital Services, a business line of OrangeBusiness is a newly created division within OrangeBusiness.
In Europe the business line consists of approximately 1500 people distributed across 9 countries.
We are digital natives, with innovation at the core of our business, which makes us a reliable partner close to our customers.
Our joint mission is to help innovate, drive and lead them in their digital transformation challenges and business strategies in key digital domains, including Cloud, CustomerExperience, Digital Workspace and Data & AI.
As an agile and fast-moving digital business partner, the business line offers trusted end-to-end solutions and products that help businesses in a wide range of industries in the private and public sector transform their operations, enhance customerexperience, and drive growth.
With our digital expertise, we are a strategic partner of OrangeBusiness objectives to be a leading network and digital integrator with our team as a key growth engine.The process:
We screen applications on an ongoing basis, with the aim of conducting conversations and interviews as we receive them.
Interested but feel that you don´t match the criteria 100%? We encourage you to apply anyway! We believe in the potential of diverse skill sets, perspectives and individuality.
We want to encourage everyone to be their authentic selves and your unique capabilities may align perfectly with our team's needs! Your perfect match might be the next job we are announcing, so why not have a head start and apply now! Are you interested to read more?about OrangeBusiness? Visit our Website or follow our LinkedIn account.
contract Regular Hybrid work OrangeBusinessServices EvereBrussels
