Company : GLORY Location : Asse Flanders From : Talent BE
ROLE PROFILE/SUMMARY OF REQUIREMENTSDo you have knowledge of electrical engineering and enjoy working in a customer-oriented manner? Would you like an important, cross-divisional role in our support department? Then we have the right job for you!For our team in Zellik (BE) we are looking for a TechnicalSupportEngineer.YOUR TASKS ARE You will deal with technical questions and inquiries in Dutch/French and English (1st and 2nd level support).
To support the Support Desk team, Field Service Technicians, service partners, dealers and end users.You are responsible for ensuring that our customers' cash management systems function technically flawlessly.
Perform error diagnoses and define or recommend remedial actions.You carry out training for our service technicians and external partners.You document the services and create system-related service information.You provide support for projects.
YOU BRING WITH YOU Completed training in the electrotechnical field with IT knowledge, e.g.
as a mechanics technician / electronics technician or a comparable qualification.At least 2 years of professional experience with specialist knowledge in the field of electrical engineering and IT.
Experience in customer service or similar role involving customer interaction is added value.Good knowledge of MS-Office.Very good knowledge of Dutch & French and knowledge of English.
HOW WE WORK No one works alone - the team supports each other with questions and problems.We exchange ideas in weekly team meetings.
WE OFFER YOU Permanent employment with a long term perspective; Competitive, performance-related remuneration; Company incentive scheme and other recognition schemes;Company car + fuel card;Mobile phone with data and subscription; Meal vouchers, eco vouchers, PC200 annual premium; Collective pension plan & hospitalization insurance;39h, five-day working week, with 20 legal holidays and 6 additional compensation days;Flexible working hours and possibility of remote working; Continuing education and training tailored to your needs;International & dynamic work environment, but locally a friendly and collaborative atmosphere.
IF WE WERE ABLE TO INSPIRE YOU WITH OUR OFFER - THEN SEND US YOUR APPLICATION! GLORY SPIRITSThe Glory Spirits & Behaviours reflect the values and behaviours that are critical to the ongoing success of Glory and as such represent the foundations of our behaviour globally to lead us to realise our mission:
Value Creation - strive to create value for customersSelf-Starter - understand the objectives of your own work and are proactive in achieving goalsCollaboration - respect diversity and create a culture of collaboration to work with each other to achieve a common goalIntegrity - understand Glory’s mission and act with responsibility and pride to realise achievement and act and behave with high integrity and a strong sense of ethicsOwn Growth - leverage our own talent and achieve personal development by adopting a broader perspective; looking beyond our own work.Glory believes in equal opportunity for all qualified persons and will not discriminate against any applicant for employment because of race, colour, religion, marital status, national origin, gender, age, disability, veteran status, or any other status protected by law. GLORY AsseFlanders
