Team Manager Customer Service > VYNCKE > Joboolo BE :
Company : VYNCKE Location : From : Talent BE
Motivate and develop your team members, focusing on personal growth and competencies and act as a mentor and coach.The strategy is set, the mission is clear.
Your focus will be on translating this to improvement & upscaling initiatives to optimize existing processes, ensuring they are documented and implemented in a correct and professional way.You will collaborate closely with other departments such as our Project Office and Sales teams, feeding back structural improvements.You will report to the Global Unit ManagerCustomerService, based in Harelbeke.
YOUR PROFILE You have a master’s degree in engineering or business engineering and at least 10 years of working experience, including a minimum of 3 years in an international client-focused environment.You always put your customer first and understand the needs and challenges of client-centric environment.Previous people management experience is a plus, but a warm, mature and listening attitude is the priority.
You get energy from working with people, acting as a coach for your team.Your ability to mediate conflicts and persuasive nature characterizes you.
You combine this with a process-oriented mindset with a drive for process improvement and optimization.You speak English, Dutch and are willing to travel occasionally. VYNCKE
