Société : Orange Business Services Lieu : Evere Brussels Site source : Talent BE
Your mission:
You ensure the support of the B2B sales force for the Corporate market, with a specific focus on the preparation of customized contracts, the management of the customers to get all information needed for the implementation process and handle all administrative documents needed to implement, modify or cancel a contract.Key responsibilities:
Actively supports the Account Managers in the preparation of customized contracts, with the objective to gain efficiency, to improve the quality of the contract and consequently increase Customer ExperienceWorks in close collaboration with the account managers and coordinates the sales related administrative activities with the Contract Management team, the pre - and post-sales teams and other internal departments.Contacts, visits and accompanies customers in the sales process to collect all needed administrative and technical inputs to ensure a first-time-right implementation process (port-in, tariff changes, split, migrations…)Supports the administrative document management of RFP related standard attachments and certificates.The administrative activities will be related but not limited to:
Pro-actively manages the availability of the administrative documents, which are required to respond to RFPThe contract administration processProfile:
Ideally 2 years experience in a similar positionComputer literacy:
Good knowledge of the Office applicationsGood knowledge of the internal OBE processes and toolsExcellent time management and organizational skills and the ability to multitask and prioritizeKnowledge of sales practices and the most efficient customer service techniquesExcellent motivational skills and works will with a team but also able to work alone and be self-initiatorStrong communication and interpersonal skills and dedication to customer satisfaction:
ensure clear communication towards account manager and other departments.Good coordinator of activities (follow-up of activities)Problem solvingTeam playerMulti-lingual:
fluent in Dutch with good knowledge of French and/or EnglishWhy should you join us?You will be part of a fun and dynamic working environment where your contributions will be valued and where you will have every opportunity for personal development.
Moreover, you can look forward to a competitive compensation and benefits package. You have the opportunity to work from home as 60% of your time.Sounds good? Apply now! OrangeBusinessServices EvereBrussels
