Sales Manager - GOVERNMENT > Brussels > Joboolo BE :
Company : COREcruitment Location : Brussels Brussels From : Talent BE
Driving revenue growth by proactively identifying and pursuing salesopportunities within assigned client portfolio.Achieves personal sales goals and, together with the Director of Sales &Marketing, executes overall sales strategy of the hotel.The every day tasks:
You are responsible for achieving the room and catering sales objectives of Government and Diplomatic market segments.You act as the primary point of contact for client inquiries and concerns forhis/her client portfolioYou love fostering positive relationships with government institutions andoffices.This critical role requires a seasoned professional with expertise in navigating government processes, understanding regulatory landscapes and executing effective business development strategies within the public sectorYou represent and promote the hotel by maintaining constant contact with the market and the customer base of his/her responsibility through customer relationship management.You solicit new and existing accounts to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, network events and written communication.You target transient and group business that enables the hotel to meet and/or exceed revenue goals in total revenue (rooms, meeting & events and food and beverage).Negotiate transient & group contracts for the hotel in accordance with current business and pricing conditions determined in the hotel’s selling strategy.Effectively manage local & key government accounts and segments, contributing towards hotel top line performance.Assists with selling, implementation and follow-through of group sales promotions, as well conversion support of the re-active sales team.Identifies new business to achieve personal, departmental & hotel’s revenue goals.Maintain and update sales records & client profiles as required.Prepare correspondence to customers; prepare and use internal (and/or company) sales systems, reports and statistics and file maintenance.Attend community & network events, FAM Trips and industry meetings.Play a crucial role in expanding the hotel's international footprint by establishing and nurturing relationships with the Sales Office.Participate in business review meeting, pre-convention meetings, trainings and other sales-related meetings as required.Develop a close working relationship with operations and other departments in order to execute strategies at the property level.Provides other sales support as needed, upon direction from General Manager and Director of Sales and Marketing, understanding and supporting overall sales strategy, for all segments where needed.Develop relationships within the governmental and corporate community to strengthen and expand customer base for sales opportunitiesCreate a sales activity plan for the government segment on mid-term &long-term and accordingly implement it.Put & keep the hotel as leader in the marketplace through the development of future and repeat business.Act as an “Ambassador” for the brand & hotel.Providing Exceptional Customer Service comes super easy to you!Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.Services our customers in order to grow share of the account.Executes and supports the company’s customer service standards.Provides excellent customer service consistent with the daily service basics of the company.Sets a positive example for guest relations.Interacts with guests to obtain feedback on product quality and service levels.Develop/maintain knowledge of market trends, supply and demand and competition.Have an understanding of the hotel primary target customer and service expectations; serves the customer by understanding their business & organization, business concerns, federal lodging regulation, to offer better business solution.Using knowledge of market trends and target customer information tomaximize revenue.Understand the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc.
and knows how to sell against them.About YOU:
Action orientated with a high drive for resultsA passion for sales and hospitality serviceNetworker, influencer and people personVery effective communicatorPositive approach & attitudeFluent in English, French and/or Dutch, an extra language is an asset - NON NEGOTIABLEIn-depth understanding of government, diplomatic environment and knowledge of the European Institutions in BrusselsGreat connection with key government accounts in the marketInternational experience is advantageousMinimum 4-year experience in similar role in comparable property with sizeablerooms and meeting spaces.You have demonstrated the ability to always work on behalf of guests.Cooperating with other departments in the hotel, particularly (group) reservations and the banqueting department, to create an exceptional guest experience.You know how to evaluate and identify business opportunities for a businessand to develop an action plan to convert this business.Strong commercial understanding including sales, marketing, e-commerce.Successful track record of working in a collaborative/matrixed environment. COREcruitment BrusselsBrussels
