Company : Daoust Location : Evere Brussels From : Talent BE
Main duties and responsibilities :
Create return references Managing the internal stock Order Exchange units Physical handling of undelivered repairs Create tracking numbers via portals Return Request inbox management Return the defective devices to UK Implement improvements to maximize efficiency throughout the department Other duties assigned by the manager ..
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Your profile WORKING WITH DATA & INFORMATION LISTS Ensures accuracy and relevance of information Retrieves key patterns and trends from information Identifies links between different sets of information Simplifies information for interpretation and presentation Makes far-reaching decisions in consultation with the manager when necessary Takes responsibility for making decisions where necessary to make progress HUMAN MANAGEMENT Takes into account the needs of both internal and external contacts Maintains regular two-way communication with both internal and external contacts Identifies and feeds relationships that contribute to the company Encourages all team members to make useful contributions Indicates when team members need support and offers it Responds positively to the contributions of other team members REACHING RESULTS Accurately estimate the means to realize plans Informs other departments about commitments Approves changes to plans Takes responsibility to ensure that the commitments are met Regularly evaluates the progress of tasks Keeps people informed of the progress of important tasks Agrees with and implements SMART development action plans Searches and provides constructive feedback Provides support to team members where needed Regularly evaluates development progress CORPORATE COMPETENCES Exceeds customers' requirements by proactively responding to their needs Keeps management informed of changes Identifies new and leading solutions and applies them to the existing environment Marks additional requirements from customers and implements innovative solutions Thinks broadly and applies solutions in different situations Works cooperatively with colleagues, both within their department and within the company Identifies and promotes opportunities that will benefit both the company and customers Ensures that the company is represented ethically by customers and supplier TECHNICAL REQUIREMENTS A background in consumer electronics support is desirable Strong computer skills, Microsoft Office, Word, Excel, experience with Mac and CRM systems is an advantage EDUCATION AND EXPERIENCE Work experience in a customer-oriented environment, preferably in a technical and/or administrative support function A good level of English, both orally and in writing, is required because the exchanges with colleagues abroad are in English Secondary education diploma or equivalent An interest in gadgets and technology is a clear advantage, as is interest in outdoor activities and fitness activities Language skills :
fluent Dutch and French an English Our offer Full time Long-term interim assignment with a view to employment Attractive salary, negotiable depending on experience Hours :
