Quality Regulatory & Improvement Administrator > London Ambulance Service NHS Trust > Joboolo BE :
Société : London Ambulance Service NHS Trust Lieu : Waterloo Wallonia Site source : Talent BE
We are looking for individuals with a positive and compassionate approach.The successful candidate will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.Your role may include occasional travel to other LAS sites across London, as required.You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work.
This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.
Main duties of the job To provide a high quality administrative support.To ensure the provision of an efficient and effective first point of contact for external and internal enquirers whether in person or via email.To manage the work schedule efficiently, prioritising complex activities and demonstrate flexibility where required to ensure smooth running of the office, often working unsupervised.To organise and maintain internal filing systems.To support the Quality Compliance Manager for the organisation, leading on event coordination.To carry out other relevant duties when required.
About us Our vision is to deliver outstanding emergency and urgent care whenever and wherever needed for everyone in London, 24/7, 365 days a year.
Our strategy 2023-2028 outlines how we plan to achieve this, and is centred upon three missions focused on:
Our care - delivering outstanding emergency and urgent care whenever and wherever needed.
Our organisation - being an increasingly inclusive, well-led and highly skilled organisation people are proud to work for.
Our London - using our unique pan-London position to contribute to improving the health of the capital.
To achieve these three missions we have set ourselves 50 commitments to deliver over the next five years.
In developing these ambitious commitments, we have engaged extensively both inside our organisation, with our partners and with our patients, and we have analysed population trends and horizon scanned the future.
Job description Job responsibilities To book, organise and take minutes as various corporate level committees/groups on a regular basis.
To coordinate the preparation of reports and presentations for meetings, attended by the Head of Quality Regulation and Improvement and the Quality Compliance Manager andprovide support to the QI Team and other department managers when required.
To undertake effective diary management; scheduling and prioritising appointments; arranging regular and ad hoc meetings with external and internal persons; and making decisions on the basis of need and ensuring workload priorities and commitments are maintained.
To process purchase order requests for the team through the online e-proc system as required.
To produce reports, documents and presentations using an advanced level of IT skill, using packages including Word, PowerPoint, Excel and other databases as relevant to the needs of the team.
To support the management of the departments compliance system including updating and maintaining this on the integrated management system.
To respond to all queries, correspondence and telephone calls in a timely and professional manner; initiating action where possible and reporting progress as appropriate.
To organise training, events, book venues, refreshments and equipment and be available throughout to ensure smooth running.
Deal with all enquiries in a proactive manner, using judgement and proposing solutions for complex enquiries Person Specification Experience Essential Experience of servicing meetings, minute taking and follow-up admin Demonstrable experience of working in an administrative role and working with administrative systems supported by appropriate formal training Desirable Experience of working in the NHS or a large organisation Knowledge Essential Advanced knowledge of Microsoft Office, including Word, Excel, Powerpoint and standard keyboard skills Excellent verbal and written communication skills with the ability to draft correspondence Able to work accurately and effectively under pressure and to tight deadlines Able to manage complex diary issues Personal Abilities Essential Excellent time management skills Ability to liaise with staff at all levels of the organisation Being flexible and adaptable to work in order to meet competing priorities Ability to identify, plan and prioritise own workload Ability to deal with difficult situations in a sympathetic and professional manner LondonAmbulanceService NHS Trust WaterlooWallonia
