Medical Science Liaison Manager Belgium & the Netherlands > Brussels > Joboolo BE :
Company : Lilly Location : Brussels Brussels From : Talent BE
MedicalScienceLiaisons also gather feedback and insights from Scientific Experts, to better inform Lilly's research and overall strategic direction.
By providing answers that matter and facilitating scientific exchange between the industry and the Scientific Expert community, MedicalScienceLiaisons can improve patient outcomes by providing needed information that addresses important clinical and scientific questions.The MedicalScienceLiaisonManager is responsible for effective and compliant implementation of the MedicalScienceLiaison program within one or more assigned therapeutic areas and has direct supervisory responsibility for a team of field based MedicalScienceLiaisons in Belgium and in the Netherlands.
The MedicalScienceLiaisonManager is responsible for managing the performance and development of the members of their team, overseeing the compliance, quality and effectiveness of field operations, and implementing strategic plans to optimize the team's performance.
The MedicalScienceLiaisonManager is also responsible for establishing and maintaining effective communication and partnerships with field medical and internal colleagues to leverage the team's expertise to appropriately support strategic objectives and initiatives.Effective People Management & DevelopmentThe MedicalScienceLiaisonManager:
• Has supervisory responsibility for their direct reports, including administration of performancemanagement and individual development plans.• Develops and strengthens the skills of direct reports through frequent interactions and coaching infield settings and other contexts.
Regularly scheduled one-on-one discussions and field visits withindividuals are expected.• Oversees the development and implementation of required training for new and experiencedpersonnel, reflecting scientific content, the skills necessary for successful Scientific Expertinteraction and functional expertise.
Collaboration with Clinical Research Physicians (CRPs), Global MedicalScienceLiaison Capabilities and others is expected.• Recruits and staffs field-based positions as appropriate and takes full responsibility for thesepersonnel decisions.• Manages and optimizes personnel resources.• Participates actively in cross-functional succession planning and talent development discussionsManage Field Operations - Maximize Operational EffectivenessThe MedicalScienceLiaisonManager:
• Deploys the necessary tools, processes, and other resources to enable successful field activities.• Oversees geography management and the MedicalScienceLiaisons commitment and effectiveness in developing and maintaining relationships with Scientific Experts and other external customers.• Identifies meaningful and appropriate metrics to measure performance.• Creates and reviews activity reports/dashboards, assesses Voice of the Customer survey findings and other materials to identify opportunities to improve performance, enhance the allocation of resources, and meet objectives.• Evaluates and resolves complex business and operational problems.• Oversees compliance with the applicable promotional law and Lilly policies and procedures by monitoring training compliance, conducting periodic reviews of documentation, providing feedback from observation of field activities, and engaging in other oversight efforts.
This includes completing all required tasks defined in the MQS procedure MedicalScienceLiaison Programs and Quality Agreement (for example, Quality Reviews of documentation, field visits, Scientific Expert Identification reviews, etc.)Design and Implement Strategic Initiatives to Optimize Team PerformanceThe MedicalScienceLiaisonManager:
• Creates and executes strategic plans and to improve the team's performance and leverage the impact of its expertise with both Scientific Experts and internal partners.• Identifies, develops, and implements specific initiatives to enhance the team's medical expertise, improve team dynamics, boost efficiency, improve alignment with corporate priorities, or achieve other objectives.• Organizes team meetings or other forums to share best practices, recognize contributions, enhance skills, and discuss important organizational and administrative developments.• Ensures close collaboration and alignment with appropriate therapeutic area CRPs and other internal partners• Leads/participates in process improvement projects and initiatives locally, regionally and globally - incollaboration with other MedicalScienceLiaisonManagers and Global MedicalScienceLiaisonCapabilities colleagues.Establish and Maintain Effective PartnershipsThe MedicalScienceLiaisonManager:
• Participates as an active member of relevant Area Brand Teams (ABTs) and partners appropriately with other cross-functional teams.• Oversees collection and communication of scientific intelligence, clinical insight and other field input to better inform decision-making by internal partners.• Collaborates with peers and other members of the function's leadership team (Medical) to share bestpractices and contribute to objectives.• Supports the MedicalScienceLiaison's relationship-building efforts with Scientific Experts, supplementing these partnership efforts as needed.• Contributes to the MedicalScienceLiaison regionally and globally by sharing best practices and resources.• Represents the local LillyMedicalLiaison function with Alliance Partners /Joint Ventures (AP/JV by participating in alliance procedure discussions, conduct/activity negotiations and escalations/issue resolution.Business PlanningThe MedicalScienceLiaisonManager:
• Partners with medical leadership to align medical strategies and priorities as part of business planning process.• Collaborates with supervision and other relevant colleagues in the business planning process to ensure that appropriate resources are obtained for the team activities and operational needs/gaps.• Monitors and manages team budget.Scientific and Technical ExpertiseThe MedicalScienceLiaisonManager:
• Maintains the functional expertise necessary to appropriately lead the MSL organization, monitor individual performance, and coach individual MSLs to improved performance in the role.
This includes deep knowledge of appropriate external regulations and internal standards and procedures.• Develops the level of scientific expertise necessary to effectively engage with internal partners andappropriately supervise the role.Qualification Requirements• Health science related degree required (e.g.
Pharmacist, PhD, …)• Three or more years experience in pharmaceutical industry is required• Medical information/communication experience/MSL experience is preferred• Familiarity/experience with regulated environments (Belgium and the Netherlands) is preferred• Experience in coaching and developing scientific/technical personnel is necessary• Experience in field-based environments highly valued• Effective communication skills in NL, FR and EN (verbal and written).Additional Preferences• Familiarity with the academic community and the medical research and medical education process is highly valued• Demonstrated leadership and the ability to achieve results through people• Strong interpersonal skills, including capability to engage in professional relationship building andnetworking• Capability to develop and apply creative solutions and implement decisions effectively• Strong planning and organizational capabilities• Capability for learning agility, sufficient to oversee processes for acquisition of technical information by personnel, provide effective feedback on the quality of verbal and written technical communications and documentation by personnel, and provide direction to team.Other InformationThe MedicalScienceLiaisonManager works in the field on a regular basis, accompanying their MedicalScienceLiaison reports.Anticipated travel requirements are 50% in Belgium and in the Netherlands, depending on specific needs, and include overnight travel commitments, as well as potential periodic weekend commitments.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.#WeAreLilly Lilly BrusselsBrussels
