IT Support Analyst / Analyste du support informatique > Verviers > Joboolo BE :
Company : Essity Location : Verviers Wallonia From : Talent BE
To expand our team, we are looking for an IT SupportAnalyst as soon as possible.What You Will DoInstallation and replacing end user IT workplace equipment (pc’s, smartphones, printers, collaboration tools)Support managing local servers and networks in collaboration with global IT teamsProcessing and taking ownership of service tickets from customersAdministration of IT assets (hard - and software)Training and education of users in relation to IT workplace and collaboration toolsContributing to improvement of IT services and knowledge databasesSupporting local applications (where applicable and in line with global policies)Following (internal and external) audit requirementsBe part of the 24/7 support teamSupport location Stembert, by being on site in Stembert at least twice per weekMain tasks:
2nd level supportWorkplace supportValidate customer requirements, identify options and solutions and implement according to agreed specifications (mainly in the Self Service / Request Offering area)Maintain master dataWho You AreSufficient Office 365 Knowledge incl.
MS Teams, Office, OneDrive etc.Experience with Windows 10, Windows 11 and Windows Server 2012 - 2019Basic Network skills, Routing, SwitchesExperienced in working with ITIL processesAnalytical, think out of the box and be solution orientatedSupport Employee in our Office or Factory’sSelf-motivated learner, open to take advice and developGood team workerFluent in Dutch and French.
English communication skills is an advantageWhat We Can Offer YouAt Essity, we believe everyone's learning and professional development is unique and want to empower employees to reach their full potential in a winning culture motivated by a powerful purpose.Collaborative and Inclusive Culture | Empowering & Engaged Leaders | Working with Powerful Purpose & Sustainable Impact | Learning and Growing in your Career | Supporting Well-being & Sustainable Working Life | Life-changing Innovations | Competitive Total rewardsCe que nous pouvons vous offrirChez Essity, nous pensons que l'apprentissage et le développement professionnel de chacun sont uniques et nous voulons permettre aux employés d'atteindre leur plein potentiel dans une culture gagnante motivée par un objectif puissant.Together, we are improving lives, every day.Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place.
With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. Essity VerviersWallonia
