Head of Technical Team in the EU Institutions > EXCEL CAREERS > Joboolo BE :
Company : EXCEL CAREERS Location : Brussels Brussels From : Talent BE
Planning and task definition Call handling status and escalation Quality control and risk analysis Generation of status reports Problem reporting Planning resource usage (shifts, holidays, projects) Managing the change control procedure Tracking activities against plans and providing regular reports Monitoring costs, timescales, and resources used Providing effective leadership for the operational team Ensuring all tasks align with client needs, wishes, and preferences You ..
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