Société : AXA Lieu : Brussels Brussels Site source : Talent BE
In this context, we are looking for a Head of IT, in charge of Benelux, who will enable the transformation of AXA Partners business model by co-creating, sponsoring and driving the main projects, deploying them across the countries within scope in time, budget, quality and scope.DIMENSIONS OF ROLE• Accountable for Benelux IT Strategy, Delivery, Security and end-to-end performance • In charge of the Local IT Team• Accountable for IT BAU and Local Projects Budget • Member of the AXA Partners Benelux Extended Leadership Team• Member of the AXA Partners Regional IT Leadership CommitteeKEY RESPONSIBILITIES1.
Declination and implementation of AXA Partners Strategy in his/her scopeEnsure that AXA Partners’ and Benelux strategic objectives are translated into transformation and tactical plans across his/her scope, and that impacts are maximized on the technology frontLead and drive IT transformation in his/her scope (IT Transformation, Local & Tactical projects / programs, Move to the Cloud, Application Landscape simplification, Agility, etc.), in close collaboration with the Regional CIO:
Partner closely with Benelux business stakeholders to analyze and support existing and new projects, relying when needed on regional shared capabilities Maintain and advocate a long-term vision of global assets and local solutions proposed to the business, in close coordination with Regional and Central IT teamsRespecting IT Guilds Standards & best practices (governance & performance, architecture, project management, etc.)Leveraging centrally defined IT TOM to improve quality, efficiency, time to market and alignment to business, owning IT outsourcing partner relationshipProvide technological transformation levers with special focus on GWP growth, cost efficiencies, CoR reduction and increased Customer NPSLiaise with central architecture team to design integrations between central architecture and local capabilities (respecting the Group Architecture & Security Policies)Supervise architecture implementation within AXA Partners' roadmap for his/her scope2.
Coordination, steering and communication Steer and coordinate his/her scope area:
activities, resources, quality of service, costs, actions to achieve the assigned goalsEnsure a proper definition of SLAs for his /her scope and manage the implementation and the follow-upManage & monitor Benelux IT budget and IT Capacity PlanCommunicate to main stakeholders within AXA Partners ecosystemLead AXA Partners IT governance local meetings, be part of Transformation initiatives Steering Committees3.
BAU tasks supervision:
operations, solutions and 1st line securityBe accountable for operating and delivering IT services, constantly striving for greater efficiency Manage IT local operations teams Oversee the technological infrastructure (networks and computer systems) in scope to ensure optimal performance, local area connectivity and remote accessKeep both on-premises and cloud solutions fully secured with a solid program aligned with security standardLiaise with Regional and Central IT teams to ensure workplace and end-user services QoS standardInfluence Group / Central Solutions Teams when they have an impact on local solutions / activitiesManage local applications teams and apply the Group Solutions projects and delivery policies and frameworksIn charge of Security 1st line, and of delivering Security Targets within the scope and supporting Security Assurance activities4.
Teams managementEnsure the development of his/her teamAssure capacity planning to secure delivery maintaining balanced workload (positive employee NPS)Focus on team performance, attracting and developing employees as well as fostering a new culture of collaboration across BeneluxFocus on IT Target Operating Model (TOM) including efficiencies opportunities, roles repurposing and careers development5.
Supporting the Regional CIO in his/her activitiesManage Benelux application tribe, including Offshore Delivery ResourcesIntegrating target global assets to the IT Ecosystem of Benelux#LI-BEYour ProfileEducation, Professional Qualifications and Experience • A bachelor’s degree in computer science or equivalent experience• Strong experience in managing large, diverse teams of IT professionals (operating in matrix with Central/Group) • Extensive experience working in technology and/or business roles within a company with a solid understanding of technology• Experience in leading change and championing transformative IT and customer service strategies which are sources of competitive advantage and differentiation, including outsourced servicesTechnical/Functional Knowledge, Skills and Abilities • Business acumen and understanding of organizational issues and challenges• Strong influential leadership behaviors to drive alignment, arbitrage and delivery at all levels• Demonstrated expert judgment with the ability to quickly identify, analyze, evaluate and resolve problems at the local/regional/international level which could negatively impact global program implementation and/or financial results• Promote transformation and adaptation to a fast-moving environment• Exceptional communication skills both written and verbal, strong influencer at all levels• Collaborative working to achieve collective goals, ability to facilitate transversal/cross function collaboration, create trust and develop a “share-to-succeed” mindset• Strong financial (P&L) and analytical skills• Fluent in English#LI-BEAbout AXAAXA Group is the world leader in insurance and asset management.
We protect and advise our clients at every step in their lives, by offering products and services which satisfy their needs in the areas of insurance, personal protection, saving and asset management.
AXA is the leading insurance brand worldwide, with over 100 million clients.
We are transforming from payer to partner for our client, with a strong focus on risk prevention.
Our mission:
Empower people to live a better life.Our values:
Customer First, Courage, Integrity and One AXA.About the EntityAXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities.
We protect what matters, when it matters. What We OfferBy joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity.
Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.
Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract). AXA BrusselsBrussels
