Field Service Engineer Radiology Solutions Italy Toscana. > Mortsel > Joboolo BE :
Company : Agfa Location : Mortsel Flanders From : Talent BE
ACTIVITIES Install and modify Agfa and 3rd party products (DR and CR) Troubleshoot Agfa and 3rd party products, also repair and replace on-site and remotely Assist R&D and HQ in problem solving and risk analysis Train the customers Escalate when necessary problems to 2nd and 3rd tier support Service incidents documentation Perform preventive/corrective maintenance on Agfa products Assist internal and external customers (e.g.
users, freelancers, colleagues from all business areas, HQ etc.) on-site and remotely on technical questions and issues Identify opportunity for up-selling AgfaServices and Products and pass on upselling opportunities to sales as required To manage return of equipment and parts in a compliant timely manner to company procedures EDUCATION University degree in Engineering / Electronics / Biomedical / Mechatronics or related EXPERIENCE The ability to service mechanical and electrical devices together with cooperating computer software.
Min.
3 years of previous experience in installing and maintaining medical devices/healthcare products and especially X-ray/DR systems.
Experience of networking and remote diagnosis software systems.
Experience of working safely with electromechanical systems.
Project Management skills could be a plus.
SPECIFIC SKILLS Proactivity, flexibility, independence, own initiative, eager to act on short notice and to change schedules, flexible and adaptable, openness to new challenges, focus on customer relationship, positive mindset, energy to make thee change.
Excellent attention to detail, ability to use initiative, strong self-motivation, the ease of communicating with people, willingness to daily travel on business.
Able to fault find basic electronics to component level and excellent analytical skills.
Good X-Ray/DR and Windows 7/10 knowledge.
Full driving licence.
Languages:
Italian (native speaker level) and English (at least B2 level), any other could be a plus Agfa MortselFlanders
