Claims Operations Manager > Brussels > Joboolo BE :
Société : MS Amlin Lieu : Brussels Brussels Site source : Talent BE
Responsibilities:
Identify areas of improvement in our claimsoperations, and propose a solution either through a small initiative or by creating a business case for a larger projectCollaborate and participate within larger projects relevant to our Claims handling, to further modernize our ways of working and use of new technologies.
If required, you can take the lead in such projectsMaintaining of strong relations with key internal stakeholders such as MS AISE’s underwriting and finance teams, understanding their priorities and interests and the interdependencies in end to end processesConduct ad-hoc analysis on our claims data, either based on priorities set by management or other stakeholders or on your self-identified areas of interestPrepare comprehensive claims performance reports with clear conclusions, as well as recommendations and action plans to address any identified issuesMonitor and oversee the performance of parts of our claims portfolio that are outsourced to our TPA’sStay updated on relevant industry trends, technological developments, regulatory requirements, and emerging risks in the insurance sector.
Build your view on how these topics may impact us now and in the future, and what our response should beQualifications:
Master's degree in Business, Data Science, Finance, or a related field.Minimum of 5 years of professional experience, preferably within the insurance industry.Knowledge of and interest in insurance products and processes.Exceptional analytical skills with an attention to detail and the ability to interpret complex data.Experience in project management, if this relates to implementation of new technologies such as AI in operational processes that would be considered a huge plus.Proficient in the use of PowerBI, Excel and PowerPoint.
Familiarity with process mapping software like MS Visio is a plus.Strong written and verbal communication skills in at least Dutch and English, with the ability to effectively present findings and recommendations to senior management.
French is considered a plus.Self-starter with the ability to work independently, prioritize tasks, and manage multiple assignments in a dynamic environment.If you are a motivated professional with a strong background in the above, we encourage you to apply. MS Amlin BrusselsBrussels
