Application Owner Traffic Management > Bruxelles > Joboolo BE :
Société : Ypto Lieu : Bruxelles Brussels Site source : Talent BE
Your main responsibilities are divided into two parts:
Support:
Acts as an escalation point for incidents, problems, service requests within the application portfolioHandles functional escalations coming from first and second line support, actively supports operational teams in order to provide a quick and well-considered solution to incidents, problems, service requests and structural problems within the application portfolioDocuments the solutions providedProvides the necessary support before, during and after product launchApplication Portfolio Management:
Bears end-to-end responsibility for the management and monitoring of applications in the assigned application portfolio, continuously strives for the optimal functioning, continuity, lifecycle, availability of the applications and the integration with other applicationsAdvises and consults with business process owners and IT management on the necessary projects to develop and realize the vision for the application portfolio, creates a consensus and actively bridges the gap between IT and the business end productCreates the work backlog for the application portfolio, determines the priorities based on the strategic roadmap, steers the realization of changes according to these priorities and this in collaboration with the business process ownerCoordinates the realization of changes in sprints and releases and ensures the commitment of all resources necessary to complete this realization on time, within budget and with the agreed qualityActs as a point of contact for Business Process Owners and IT staff for the assigned application portfolio, maintains, where relevant and with respect for the applicable guidelines within the organization, contacts about new versions and releases with the suppliers involved in your portfolioCoordinates and carries out technical activities of operational events such as the publication of train schedules and related interfacing.
Vereisten Bachelor's degree or equivalent experienceAt least 5 years of experience in a similar position (functional or technical analyst, developer, ..
.
) and within a support teamExperience in supporting software packagesGood user knowledge of computer packages, including MS Office, Sparx EA, ..
.
Experience with databases is an advantage (SQL, Oracle)ITIL knowledge is a plusAny experience in the railway sector is a considerable advantageGood knowledge of English, Dutch and/or FrenchProactive, strong problem-solving and hands-on, organizedStress-resistant, customer-oriented and team player Our OfferPossibility to telework + flexible hours35 vacation daysCompany car + public transportation passTarget bonusExtensive insurance package - connection without personal contribution, except for outpatient expenses for family membersHospitalization and dental care for the whole familyOutpatient expenses (= medical expenses other than hospitalization)Group insurance:
supplementary pension, disability and death (cafeteria plan)Work accidents (above legal)Meal and eco-checksNet allowances for telework and carwash + internet budget Ypto BruxellesBrussels
