Account Manager - Belgium > more.com > Joboolo BE :
Company : more.com Location : Brussels Brussels From : Talent BE
We are currently looking for a passionate? AccountManager at our offices in Brussels, Belgium, to work closely & support event organizers, and act as a liaison between them and our in-house teams of more.com.
To excel in this role, you should be an active listener, a self-starter and have a hunger in delivering client-focused solutions to customer needs.
The ideal candidate should be a fast learner and show enthusiasm in working in a fast-paced environment, handling simultaneously multiple account management projects, with high attention to detail.
Experience in the entertainment industry or/and ticketing platforms will be considered a plus.
More specifically, you'll need to:
Manage a list of event organizers, maintaining a healthy, on-going relationship with them, while permanently improving the aspects of collaboration; Provide proactive support to event organizers - from online registrations to more.com’s platform, to creations of events in the platform, to receiving feedback from the event organizers; Demonstrate a compelling presentation of the more.com’s platform to the event organizers, collaborators and other internal or external stakeholders; Monitor all in-house processes for your accounts, cooperating smoothly with all other internal teams & departments; Work & act proactively to reduce & keep at a minimum the churn rates for event organizers; Requirements Experience in account management, sales or customer success, minimum 2 years Tech savvy and computer literate:
MS Excel, Power BI, MS Dynamics Hands on experience with CRM tools Fluent in French and English Nice to have Dutch knowledge Strong communication skills Benefits Attractive compensation package Annual bonus scheme Meal Vouchers Career and competencies development Modern workspace environment more.com BrusselsBrussels
