508 offres d'emploi service operator - Brussels |
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Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : buy in and implementation of Service Assurance models,..controls that problems MTTR (Mean Time to Resolve) meets SLA.Lead Performance Reporting for in live E2E Services across partners in collaboration with Technical Service Managers.Lead Quality “Audits” to ensure..
Postuler | Plus d'offres IT Service Assurance Manager
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : you:Support IT Service Assurance director in his mission to reach the operational excellence by having an active role on different processes (incident,..
Postuler | Plus d'offres IT Service Assurance Manager
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : and documentation.Manage improvement plans and coordinate task forces across different domains to improve the operational quality delivered to the Business.Specific expertise required:Broad Technical knowledge in several disciplines.Strong knowledge of the functioning of an IT operations ..
Postuler | Plus d'offres IT Service Assurance Manager
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : ..in-sourced and outsourced services and solutions on assigned customers.As Customer Service Manager,..the usage and service reports with the customers and Orange Belgium departments,..
Postuler | Plus d'offres Customer Service Manager - IRISnet
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : the usage and service reports with the customers and Orange Belgium departments,..Excited to grow your career?Orange is the next generation telecom operator on the Belgian Telecom market and digital transformation is one of our strategic priorities...
Postuler | Plus d'offres Customer Service Manager - IRISnet
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : of 7 years of experience as Service managementClient relationship managementCommercial senseProject managementITIL V3 foundationBasic Telco and IT knowledgeYour profileYou have at least a bachelor degree and have experience working with corporate customers.You have good analytical,...
Postuler | Plus d'offres Customer Service Manager - IRISnet
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : being the single point of contact of Run activities and escalationsYou contribute to Change Management in your domain and to diagnose of customer impacts by bringing ad hoc knowledge and expertiseYou lead a small team of technical services expertsYour profileYou have University degr..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : the usage and service reports with the customers and Orange Belgium departments,..initiate and ensure the follow-up of the corrective actionsInterpret and present to the customers the reports on mobile/fix data/voice and MaTMa products according to what is imposed in the specificati..
Postuler | Plus d'offres Customer Service Manager - IRISnet
Plus d'offres - Evere |
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Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : Orange is the next generation operator in the Belgian Telecom market...in order to reduce the quantity of Incidents and the time to restore the servicesYou are responsible for the proposal and achievement of Continuous Service Improvement,..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : the usage and service reports with the customers and Orange Belgium departments,..you are part of the dedicated expert team and have the overall responsibility for Quality of Service and Customer satisfaction,..
Postuler | Plus d'offres Customer Service Manager - IRISnet
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : in order to reduce the quantity of Incidents and the time to restore the servicesYou are responsible for the proposal and achievement of Continuous Service Improvement,..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : of 7 years of experience as Service managementClient relationship managementCommercial senseProject managementITIL V3 foundationBasic Telco and IT knowledgeYour profileYou have at least a bachelor degree and have experience working with corporate customers.You have good analytical,...
Postuler | Plus d'offres Customer Service Manager - IRISnet
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : Orange is the next generation operator in the Belgian Telecom market...Then you might be glad to know that we are looking for a passionate Technical Service Manager - IT Security,..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : you are part of the dedicated expert team and have the overall responsibility for Quality of Service and Customer satisfaction,..
Postuler | Plus d'offres Customer Service Manager - IRISnet
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : Then you might be glad to know that we are looking for a passionate Technical Service Manager - IT Security,..in order to reduce the quantity of Incidents and the time to restore the servicesYou are responsible for the proposal and achievement of Continuous Service Imp..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : we are continuously investing in our talents to log into all of tomorrow’s challenges.You might be glad to know that we are looking for a passionate Customer Service Manager to join our Sales Team.Your missionAs Customer Service Manager IRISnet,..
Postuler | Plus d'offres Customer Service Manager - IRISnet
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : Problem Management Capacity Management and Configuration Management of the IT Security domainYou lead task forces in the objectives of improving performance of your services,..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : the usage and service reports with the customers and Orange Belgium departments,..Propose and execute Service Improvement plans. Initiate and monitor escalations related to incidents,..
Postuler | Plus d'offres Customer Service Manager - IRISnet
Plus d'offres - Evere |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : qui offre des services TV et internet via le réseau câblé en Belgique.Orange compte plus de 3 millions de clients en Belgique et au Luxembourg,..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : linked to billing and dunning which might have a possible impact on customers in collaboration with the incident coordinator.Escalates possibly critical billing issues and ensures follow-up of these issues to avoid high impact on the invoiceInforms continuously customers on the status of t..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : y compris l'analyse des pannes et l'identification des problèmes techniques.Vous dispatchez les problèmes spécifiques impactant la qualité ou le service d’activation.Vous apportez un support aux équipes de 2ème et 3ème niveau pour assurer une résolution correcte.Vous assur..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : or SMSYour profile:You have experience in a customer service environmentYou have a problem solving mindsetCommunication has no secret for you:..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : doet de foutanalyse en identificatie van technische problemen.Je verzendt specifieke problemen die van invloed zijn op de kwaliteit van de activeringsserviceJe ondersteunt teams van het 2de en 3de niveau om te zorgen voor een correcte oplossingJe zorgt voor het invoeren van klantgeg..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : or SMSYour profile:You have experience in a customer service environmentYou have a problem solving mindsetCommunication has no secret for you:..
Postuler |
Site source : Talent BE
Lieu : Evere Brussels
Société : Orange Business Services
Détail de l'offre : Daarom zijn we momenteel op zoek naar versterking van onze afdeling Klantenservice voor de activatie van mobiele klanten.Als customer service medewerker werk je intern binnen een backoffice team van 11 personen...
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