16 offres d'emploi Senior Customer Journey Manager Brussel 2 jobs - be |
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Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : integrating digital and physical channels seamlessly to provide a unified customer experience.·Stakeholder Communication: Communicating with internal stakeholders,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : you have specific skills:·Genuinely passionate about delivering the best customer experience ever,..you can empathize and connect with customers throughout every step of the customer journey.·You are a creative,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : you are the voice of the customers...integrating digital and physical channels seamlessly to provide a unified customer experience.·Stakeholder Communication: Communicating with internal stakeholders,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : and online tracking systems.·Monitoring Performance: Monitoring key performance indicators (KPIs) related to the customer journey,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : with the objective to implement sustainable solutions by prioritizing the customer experience (both online and offline) and optimizing the transversal end-to-end process.Tasks and responsibilitiesAs a Senior Customer Journey Manager,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : and interactions with customer service representatives.·Identifying Pain Points: Identifying pain points and areas for improvement in the customer journey,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : with the objective to implement sustainable solutions by prioritizing the customer experience (both online and offline) and optimizing the transversal end-to-end process.Tasks and responsibilitiesAs a Senior Customer Journey Manager,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : ensuring smooth transitions between digital and human touchpoints.·Implementing Digital Solutions: Working with technology teams to implement digital solutions that improve customer interactions,..
Postuler |
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Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : integrating digital and physical channels seamlessly to provide a unified customer experience.·Stakeholder Communication: Communicating with internal stakeholders,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : This journey encompasses various strategic initiatives including areas such as enhancing new services,..gathering feedback and making adjustments as needed to ensure successful outcomes·Provide coaching and support to leaders and managers to help them effectively lead their ..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : develop strategies and drive adoption of changes to achieve desired business outcomes.Main TasksMore concretely,..organizational and cultural transformations)·Develop comprehensive change management plans,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : bpost has been actively engaged in a transformation process to adapt to changing market dynamics and customer needs...
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : you will have the opportunity to work with a dynamic team of Change Managers and play a critical role in leading and implementing change initiatives across the organization (in departments such as Operations,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : bpost has been actively engaged in a transformation process to adapt to changing market dynamics and customer needs...
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : you will have the opportunity to work with a dynamic team of Change Managers and play a critical role in leading and implementing change initiatives across the organization (in departments such as Operations,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : we recognize the importance of effective change management and are seeking a dynamic and experienced Change Manager to join our team.ObjectiveYour mission (and our mission as a team) is to guide and support proactively the ‘people side’ of change in order to achieve successful t..
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