16 offres d'emploi Senior Customer Journey Manager Brussel 2 jobs - be |
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Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : levels & profiles (product managers,..and data analytics.·Process Optimization: Collaborating with cross-functional teams to streamline (operational) processes to enhance the customer experience,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : and industry best practices to identify opportunities for innovation and improvement in the customer journey.Your ProfileAs a Senior Customer Journey Manager,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : you can empathize and connect with customers throughout every step of the customer journey.·You are a creative,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : providing support in making strategic decisions from a customer-centric approach,..integrating digital and physical channels seamlessly to provide a unified customer experience.·Stakeholder Communication: Communicating with internal stakeholders,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : including senior management,..you create your Customer Experience Roadmap,..with the objective to implement sustainable solutions by prioritizing the customer experience (both online and offline) and optimizing the transversal end-to-end process.Tasks and responsibilit..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : including senior management,..you can empathize and connect with customers throughout every step of the customer journey.·You are a creative,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : You proactively increase the customer satisfaction & loyalty in a challenging logistic environment by ensuring fluent customer interactions with bpost and sustainable transversal processes delivering the product promise.You closely collaborate with multiple teams,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : you are the voice of the customers...… and taking corrective actions as needed.·Cross-Channel Integration: Ensuring consistency and coherence across all customer touchpoints,..
Postuler |
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Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : and industry best practices to identify opportunities for innovation and improvement in the customer journey.Your ProfileAs a Senior Customer Journey Manager,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : you will have the opportunity to work with a dynamic team of Change Managers and play a critical role in leading and implementing change initiatives across the organization (in departments such as Operations,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : bpost has been actively engaged in a transformation process to adapt to changing market dynamics and customer needs...
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : bpost has been actively engaged in a transformation process to adapt to changing market dynamics and customer needs...
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : gathering feedback and making adjustments as needed to ensure successful outcomes·Provide coaching and support to leaders and managers to help them effectively lead their teams through periods of changeTechnical expertise·Master degree in business management,..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : This journey encompasses various strategic initiatives including areas such as enhancing new services,..we recognize the importance of effective change management and are seeking a dynamic and experienced Change Manager to join our team.ObjectiveYour mission (and our mission ..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : we recognize the importance of effective change management and are seeking a dynamic and experienced Change Manager to join our team.ObjectiveYour mission (and our mission as a team) is to guide and support proactively the ‘people side’ of change in order to achieve successful t..
Postuler |
Site source : Talent BE
Lieu : Brussels Brussels
Société : bpost
Détail de l'offre : we recognize the importance of effective change management and are seeking a dynamic and experienced Change Manager to join our team.ObjectiveYour mission (and our mission as a team) is to guide and support proactively the ‘people side’ of change in order to achieve successful t..
Postuler |
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