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service operator > Joboolo BE :
Company : Michael Page
Location : Brussels Brussels
From : Talent BE
Implementing contractual service processes and practices in accordance with the service catalogue and related instructed tasks proactively.
Managing daily (or other periodic) activities such as:
o Processing service requests from the assigned account.
Monitoring and reporting SLA performance (internal/external reporting).
Tracking systems related to service delivery.
Troubleshooting activities related to SLA performance.
Identifying significant incidents and informing the Service Manager a..
.
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Michael Page
Brussels Brussels
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