Team Leader Service Desk NL/FR > Brussels > Joboolo BE :
Société : Istorm Lieu : Brussels Brussels Site source : Talent BE
Ensure that Group’s Standards are met.ProfielBachelor’s degree in information technology or computer science.French / Dutch / English written ans spokenKnowledge about ServiceDesk systems and IT Tools, Microsoft Technologies and IP-based protocol, ITSM tool such as Service NOWMonitoring tools such as CACTIDeployment tools such as BMCITIL Foundation or higher.Experience of coaching and/or mentoring staff.Experience of managing the work of others.Knowledge and experience of best practice in customer service and/or IT service management.Ability to work under pressureGood time management skills.Good interpersonal skills.Ability to troubleshoot complex hardware and software issues.Excellent written and verbal communication skills.Ability to think critically.Organisatie - en afdelingomschrijvingMy client, a company in fully expansion is looking to hire a skilled IT Sevice DeskTeamLeader to assist their clients with all IT related technical support issues.AanbodA job with multiple variations tasksA good salary package with a company car An IT job in a company with fully expansion Istorm BrusselsBrussels
