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10pt;>Who we are supporting 

10pt;>The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners.

The agency was established in 2012 and is headquartered in Brussels, Belgium.

10pt;>The NCIA provides a wide range of services, including:

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  10pt;>
  10pt;>Cyber Security:
  
  The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
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  10pt;>Command and Control Systems:
  
  The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
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  10pt;>Satellite Communications:
  
  The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
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  10pt;>Electronic Warfare:
  
  The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
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  10pt;>Information Management:
  
  The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

10pt;>Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

10pt;>The program

10pt;>Assistance and Advisory Service (AAS)

10pt;>The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider.

It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

10pt;>To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce.

The NCI Agency workforce strategically consists of three major categorise's:

NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s.

The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role Background

The NATO Office of the Chief Information Officer (OCIO) is responsible for fostering information and communication technology coherence across the NATO Enterprise.

In this regard, the OCIO develops Enterprise directives and advice on the acquisition and use of information technologies and services.

The OCIO also provides Enterprise oversight on cybersecurity issues, and, in close coordination with all relevant NATO civil and military bodies, works towards the continual improvement of the cyber hygiene plans to enhance the ability of NATO’s Strategy and Policy Unit (SPU) within the Joint Intelligence & Security Division (JISD) to improve cyber threat data, information and intelligence sharing processes.

They will work for the OCIO, but will directly support SPU.

The SPU is responsible for the provision of the strategy, policy and plans to meet North Atlantic Council and Military Committee intelligence requirements.

This includes providing advice on Intelligence Policy and Capability Development.

They will support the work of the OCIO and the Strategy and Policy Unit by designing a secure, user-friendly and adaptable common portal for the NATO Intelligence Enterprise.

Role Duties and Responsibilities

In providing Intelligence System Architecture/Software Engineering services, they will be responsible for the development of the system architecture, visual design and functionality of the NATO Intelligence Enterprise Portal.

The responsibility will also include the management and organization of the data ingests.

Defining requirements:

• Organise regular engagements with the various target users to discuss client requirements;


• Map existing portals and underlying infrastructure;


• Define initial, as well as longer-term requirements as the process evolves.

Identifying solutions & developing the portal:

• Develop the design, applications and user groups of the portal, including developing mock up designs of the portal architecture;


• Develop advanced search and visualisation functions;


• Integrate and collate data from existing NATO Intelligence Enterprise databases into the portal, leaving room for the scalability of the portal and taking into consideration interaction with tools and databases that might be developed in the future;


• Administer content management, including version control and migrations between multiple environments;


• Administer, maintain, develop and implement use, policies and procedures for ensuring the security and integrity of the portal environment (Measurement:
  
  a document describing the Standard Operating Procedure);


• Document and keep records of every step in the portal design development process (Measurement:
  
  Technical document which will ensure business continuity in case of personnel changes);


• Performing trials, testing and quality checks to ensure strong functionality and optimisation.

Essential Skills and Experience

Experience in various areas of System Architecture/ Software Engineering including:

• SharePoint, development using the Server Side Object Model, Client Side Object Model and SharePoint Framework (SPFx);


• Software design, implementation and testing;


• Programming languages (such as JavaScript, .NET languages), techniques and methodologies associated with the duties described above;


• Knowledge and experience in C#, HTML5 and modern JavaScript/TypeScript frameworks (React), Web Services, XML, JSON, ASP.NET;

Developing tools, interfaces and dashboards.

• Experience in designing search methodologies and visualisation tools, including the design of the system architecture and integrated visualisation dashboards;


• Recent experience in software integration;


• Experience with Application Programming Interfaces (APIs);


• Proven ability to write user manuals and technical documents;


• Knowledge of commonly used standards and best practices for software engineering, including design patterns;


• Experience in using debugging software (such as Fiddler) and other debugging features, such as the browser’s default debugging functionalities that are essential for a stable deployment;


• Experience in stakeholder management, collecting user requirements, and proposing technical solutions based on user requirements.

Desirable Skills and Experience

• Experience developing multi-threaded applications using C#;


• Experience using enterprise search applications such as Elasticsearch, OpenSearch, Solr or Splunk;


• Database knowledge – experience in securing a database and backup data to preserve a company’s information during unforeseen circumstances;


• Knowledge and experience in Microsoft Server family of operating systems;


• Knowledge and experience in Microsoft SQL Server installation, configuration, programming and troubleshooting;


• Previous experience in intelligence software development;


• Previous experience in cyber threat intelligence analysis;


• Understanding of NATO and its intelligence environment.

Education

• A university degree from a nationally recognised/certified University in a technical subject with substantial Information Technology (IT) content and 3 years of specific experience.
  
  Exceptionally, the lack of a university degree may be compensated by the demonstration of the service provider’s particular abilities or experience that is/are of interest to the OCIO; that is, at least 6 years extensive and progressive expertise in the tasks related to providing software engineering services.

Working Location

• Brussels, Belgium

Working Policy

• On-Site

Travel

• Some travel to other NATO sites may be required

Contract Duration

• May 2024 – Dec 2024

Security Clearance

• Valid National or NATO Secret personal security clearance