Service Quality Engineer > Braine-l'Alleud > Joboolo BE :
Company : EUROPEAN DYNAMICS Location : Braine-l'Alleud Wallonia From : Talent BE
Requirements University degree in IT combined with relevant IT professional experience of 5 years; Proficiency in crafting ServiceQuality Models aligned with Industry Standards and tailored on Organizational needs; In -depth knowledge of of quality benchmarks like SERVQUAL, ISO 9000, TQM, with a specific emphasis on IT services; Expertise in partnering with Technical Experts to formulate metrics and Key Quality Indicators (KQIs) for NDWC services; Proven experience in presenting reports and delivering presentations to various management levels; Certifications in widely recognized ServiceQuality Standards and/or Frameworks is consider advantageous; Security Clearance is required; Excellent command of the English language.
BenefitsIf you are seeking a career in an exciting and dynamic company, where you will offer your services as part of a team of a major European Institution, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference (16770/03/2024).We offer a competitive remuneration (either on contract basis or remuneration with full benefits package), based on qualifications and experience. EUROPEANDYNAMICS Braine-l'AlleudWallonia
