SC2024-003479 Technical Documentation Custodian (NS) - WED 17 Apr > Mons > Joboolo BE :
Société : EMW Lieu : Mons Wallonia Site source : Talent BE
Transforming existing documentation into living documents within an EDMS-based system.
Collaborate with relevant teams, subject matter experts, and stakeholders to gather information and ensure accuracy in documentation.
Implement and manage version control processes and ensure proper document lifecycle management.
Main responsibilities:
Research, outline, write, and edit new and existing content, working closely with project teams to understand Cyber Security documentation needs and requirements; Independently gather information from subject matter experts inside NCSC to develop, organize, and write procedure manuals, technical specifications, and process documentation; Research, create, and maintain documentation templates that uphold organizational standards, and allow for easy data migration; Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation; Maintain a comprehensive library of technical terminology and documentation.
Create, test and maintain the list of remote systems, as they Respond to related ad-hoc tasks given by the service delivery manager and section head.
RequirementsSkill, Knowledge & Experience:
The candidate must have a currently active NATO SECRET security clearance Essential to have a Bachelor's Degree combined with a minimum of 2 years' experience in a similar position, or a Secondary education and completed advanced vocational education (loading to a professional qualification or professional accreditation) with 5 years post related experience.
2 years of proven experience preparing and updating technical documents and guidance, ideally in an IT environment; Proficiency in MS Office; Experience with creating, managing, customizing content in MS SharePoint Previous experience with Enterprise Document Management System, ideally as an administrator; Experience working with engineering teams to refine content and create visuals and diagrams for technical support content; Experience in reviewing and providing administrative inputs into the development and maintenance of documents.
Proven ability to quickly learn and understand complex topics; Skilled at prioritization and multi-tasking Experience with supporting IT environments in positions where it was necessary view at things from another perspective (similar to user support).
Excellent communication abilities, both written and verbal, with the ability to write in explanatory and procedural styles and successfully articulate complex issues to a variety of audiences and teams.
Desirable Previous experience and knowledge as technical author in the area of Cybersecurity; Experience with the technical aspects of endpoint protection controls like antimalware; Prior experience of working in an international environment comprising both military and civilian elements; Experience in reviewing and providing administrative inputs into the development and maintenance of NATO documents. EMW MonsWallonia
