Company : JLL Location : Bruxelles Brussels From : Talent BE
You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best.
We’re focused on opportunity and want to help you make the most of yours.
Achieve your ambitions – join us at JLL!Role Purpose The Receptionists team are the owners of the internal and external visitor experience.
The role exists to provide the highest possible standards of engagement with our internal and external customers through all front-of-house and meeting & event services.
Whilst providing front of house services is a key deliverable, the team is also responsible for standards of presentation, administration and delivery of all meeting and events services and areas, so will work in a variety of settings.
Receptionist must be customer and quality obsessed, demonstrate a high level of security awareness at all times and have clear knowledge of all onsite emergency and evacuation procedures.What this job involvesTake ownership of the internal and external visitor experience, to ensure all interactions leave the customer with a positive, memorable experienceDelivery of all core front of house services such as sign-in, badging, luggage, lost and found and deliveriesReceive, direct and relay telephone, email and other queries via front of houseGreet, assist and direct candidates/new hires/visitors and the general public appropriatelyUndertake physical setup of meeting and event spaces, in line with team guidelines and EHS considerationsMonitor meeting room environments including furniture, signage, equipment, temperature, fabric and consumables, ensuring fine detail is capturedCreate and efficiently maintain up-to-date outlook, conference room finder and SharePoint room booking systems for the identified meeting and event spacesDaily liaison with one-team partners such as security and janitorial teams on the coordination of meetings and eventsPlay a key part in supporting onsite space audits and walk-the-store processesSupport and cover other facilities team services as required, such as Trouble Ticket requests, incoming/outgoing mail and courier services, site inspections, and one-off or administrative tasksEvery day is different, and in all these activities, we’d encourage you to show your ingenuity.
Sounds like you? To apply you need to be / have:
Experience in reception, concierge or related fieldPrevious catering or hospitality experience will be a plusFluency in English and local languageOutstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal.Ability to maintain professionalism at all times and be an ambassador of the team.What you can expect from us You’ll join an entrepreneurial, inclusive culture.
One where we succeed together – across the desk and around the globe.
Where like-minded people work naturally together to achieve great things.Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
Keep those ambitions in sights and imagine where JLL can take you..
