Company : PTC Location : Bruxelles Bruxelles From : Talent BE
ProgramManager, Professional ServicesPTC has a unique culture, which is fast-paced, driven and self-reliant.
We are looking for talented, enthusiastic, and career-minded individuals to join our Professional Services consulting organization where you will have the opportunity to lead consulting services projects while working with a well-established and growing number of companies in a range of industries.
From Aerospace & Defense to High Tech to Industrial Products and even Footwear & Apparel, PTC’s customer base is as far reaching as the products you use every day.
As a member of the Japan Program Management team, you lead clients to value with PTC solutions, lead project teams, and drive the agenda for project execution, and manage all financial, schedule, quality, and resource management aspects of projects.
Additionally, this position entails acquisition of new consulting services business. Program Management Principal DutiesLead a joint (PTC-Client) team of 10-20 people, with revenue of $500k to $3M, a through full lifecycle of a project leveraging either the traditional PMI Process or Scrum/Agile approach.Work as a liaison within the Global Services organization, and interface with the R&D, Service Lifecycle Management Segment, Technical Support, and all extended organizations to ensure that proper scope, resource pools and key dependencies are being defined and developed.Identify and schedule project deliverables, milestones and required tasks, providing early visibility to schedules/milestones that are at risk.Build detailed project plan and schedule for products across all processes, independently managing day-day operational tactical aspects of multiple projects.Coordinate and facilitate communications with management and across teamsMaintain product knowledge to increase efficiency in delivery of productsOrganize and lead business requirements and design sessions with key stakeholders and technology team.
Works in conjunction with customers to analyze, design and develop requirementsOwn contractual documents and manages contract changesOversee multiple services projectsJointly work with partners and support partner projectsMaintain active engagement with existing customer base to ensure retention.Provide leadership and guidance to delivery team and customerOperates and participates in customer steering committeesClient Leadership and EngagementPlan, direct and lead project activities to ensure PTC’s technology solutions transform the way PTC Clients create and service their productsDefine, align and document client vision and strategies (Roadmaps), and define joint program(PTC-Client) organizations; to include governance model involving executives from both PTC and the clientIdentify new business opportunities within their client and provide to the business development teamGenerate project growth within the current project by expanding the scope of the current project or defining and developing the next step of the Client Roadmap.Own the financials of their project to include cost, revenue, margin and investment.
Provide a multi-quarter forecast reflecting the revenue, margin and cost of the current project.
Work closely with Sales and business development to craft comprehensive account plans, strategies and financial models Health and growth of PTC’s services businessManages an effective and profitable business engagement with potential for growthResponsible for delivering client satisfaction leading to long-term client relationships and growthManages all business forecasting including, revenue, margin, free-work, bookings, and Estimate-at-Completion on a weekly basisOwns and drives all escalation of technical, resource, and strategic issues across the client and internal PTC ecosystemEnsure strategic initiatives are prioritized and delivered successfullyImplement Portfolio management and good practiceProvides oversight of key projects ensuring consistency of approachMentors and coaches as necessary to delivery team membersProvides enterprise-wide best practice approaches such has governance, resourcing, risk management, and planningExperience with some of these selected areas would be a distinct advantage:
Knowledge of and experience with industry-specific processes in Aerospace and Defense, Medical Device, High-tech Electronics, or Heavy Equipment manufactureKnowledge of and experience with after-market service and supply-chain operationExperience with Service Lifecycle Management (Service parts planning, Field Services) solution implementationExperience with Cloud-based, Software as a Service offeringsDemonstrated experience working in heavily regulated industries and environmentsBasic Qualifications:
Bachelor’s degree And 5 years of Project Management experienceLife at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world.
It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are.
Are you ready to explore your next career move with us? PTC BruxellesBruxelles
