Company : Chiesi Group Location : Brussels Brussels From : Talent BE
An important part of the role is contact with customers.
You are the first point of contact for pharmacists, patients and doctors for all questions regarding the use of medication.Your responsibilities:
Register, document, report and follow up on incoming safety reports;Maintain Chiesi databases;Handle customer questions in the use of their medication;Act as the first contact person and gatekeeper in case of customer questions related to the use of Chiesi’s medical products;Reply to customers in case of device related questions, including inhalation technique and storage conditions through standard responses;Transfer questions/information to the appropriate department in case of medical questions, quality complaints and/or safety reports;Organize team meetings and events;Handle financial-administrative matters for the PharmaceuticalAffairs team and take care of the complete PO/PR process.We offer you the following:
An attractive salary in line with your experience;Gratification based on performance and company result;Empower yourself:
lots of Learning & Development opportunities;Unique opportunity to work for an Italian family-owned company with a strong emphasis on our values and behaviour;Work for the largest pharmaceuticalgroup in the world which is Certified B Corporations;Opportunity to work (partly) from home;Attractive pension scheme;Health and Travel insurance;Be part of a Benelux team so the benefit of sharing experiences with colleagues;Business and fun combined; for example, team days, mid summer & Christmas event.Who are we looking for? Someone with an eye for detail and good communication skills.
You are helpful and have a customer friendly approach.
You have a hands-on mindset and know how to work with deadlines.
This role offers a great opportunity for someone with experience in support roles and is willing to take the next step in his or her career. Next to that you have:
At least 2 years of work experience in a support role;Knowledge of and experience in the pharmaceutical industry;Experience with the use of digital information systems;Excellent oral and written communicative skills in Dutch, French and EnglishExperience with pharmacovigilance and/or medical information is a plus. Interested? Nice! We are looking forward to receiving your application! Click on the button ‘Apply now’ and upload your CV and motivation letter and we will contact you.
Questions? Then contact Femke Roze at +316 83623681. About Chiesi The Chiesi Benelux affiliate is part of ChiesiGroup, an international group based in Parma.
Chiesi is research-oriented, with over 85 years of experience, present in 31 countries.
The ChiesiGroup researches, develops and markets innovative drugs in three specific areas:
AIR (products and services in the respiratory field, from infants to adults), RARE (innovative solutions and personalized services to improve the quality of life of patients with rare and ultra-rare diseases) and CARE (products and services to support specialist care, personal care and well-being).Since 2019 we are a certified B Corp, while, in 2018, we changed our legal status to a Benefit Company, realizing the desire to measure our impact on society and the environment, combining the need to generate value for the business to acting as a positive force for the community in which we live. ChiesiGroup BrusselsBrussels
