Objectives of this Role Ensuring proper overall day-to-day operations of the organization (finance, commercial and project administration, accounts receivable)Continuously monitoring the service quality of our operational and delivery processes and optimizing their efficiency Guiding the team to create and implement efficiency improvements and resolution of issuesSupport the delivery of our client and internal projectsProactively identify and communicate project status, risks, and opportunities to internal and external stakeholdersDevelop, implement, and maintain quality assurance, compliance and regulatory protocols Skills and Qualifications Bachelor’s degree (operations management, business administration, or any related field is a plus)3+ years’ proven experience in an operations management and/or delivery positionExperience in financial administration and reportingKnowledge of general business software and aptitude to adopt new applicationsExperience managing and improving operational processes Pro-active, analytical thinking and attention to detailAbility to manage competing priorities effectivelyDelivery-focused and taking ownershipSelf-motivated and able to work productively with minimal directionGood communication skills and fluency in English (and preferably in Dutch)Team playerExperience in project delivery in banking or insurance is a nice-to-have What will keep you happy? A wonderful, highly motivated team?that?values a supportive, positive and constructive working environment?An inspiring momentum?to?contribute to the fintech industryA very dynamic environment supporting your professional growthAn open corporate culture with lots of flexibility that promotes equal opportunities on every levelBeing part of a broader ecosystem A beautiful office The Glue
