Manager Account Management > C.H. Robinson > Joboolo BE :
Société : C.H. Robinson Lieu : Antwerp Flanders Site source : Talent BE
RESPONSIBILITIESTalent Management:
Manage the performance and development of direct reports through both formal and informal performance management, coaching and feedback, mentoring and training including regular portfolio reviews and stand upsCoach team members on how to identify, develop, track and measure continuous improvement opportunities with their accountsManage merit, bonus, and equity programs for assigned team to align compensation with performance resultsPartner with Talent Acquisition to forecast talent needs, establish pipeline, recruit, select and onboard qualified and diverse talentOwn employee engagement results and implement action plans to improve culture, engagement, collaboration, and a focus on diversity equity and inclusion initiativesModel the C.H.
Robinson leadership principles and visibly leads and supports change managementBusiness Management:
Administer and drive intentional growth and retention through monthly accountmanagement and pipeline reviews, through utilization of CRM, and data analyticsCollaborate with cross-functional teams to drive continuous improvement while ensuring account health and customer commitments are achieved, with an emphasis on increasing efficiencyUnderstand and regularly review business and execution strategies, profitability, key performance indicators, and accounts receivables with account teams Accountable for direct client interaction to support growth, and serves as an escalation point to improve customer experienceProvide guidance on pricing strategies including margin guidance and commitment levelAddress and understand market opportunities and trends, and how market conditions impact business performance and financialsActively leads and/or participates in various industry, community, and campus activities to enhance the C.H.
Robinson brandOther duties or responsibilities as assigned according to the team and/or country specific requirementsQUALIFICATIONSRequired:
Bachelor or Master Degree in Logistics, Business Administration or equivalentMinimum of 5 years of accountmanagement or equivalent experienceMinimum 2 years of experience leading or managing teamsAbility to travel up to 40% (domestically)Strong communication skills in EnglishPreferred:
Fluent in DutchAbility to present to both internal and external audiencesDemonstrated negotiation, collaboration, relationship building, problem solving, and influencing skillsProven leadership skills, a strategic orientation, and the ability to collaborate across multiple levels of the organization both internally and externallyAbility to remain focused and optimistic in the face of adversity and changeStrong leadership skills in order to motivate, develop, empower, and energize othersDemonstrated growth through sales and relationship building and negotiationStrong orientation of financial acumen with an ability to apply financial and operational data to assist in making sound business decisions.Broad market and industry knowledge and vertical expertise (if applicable)Strategic and creative thinking skillsValues a diverse and inclusive work environmentWHAT WE OFFER:
International, diverse and dynamic environment 27 vacations daysCompetitive compensation package including annual bonus Travel allowance Pension scheme and life insurance Employee Assistance Program (includes free counselling and advice services, in-house trainings and activities on many different topics to support wellbeing)Employee Stock Purchase Plan after one year of employmentQuestioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly.
Here at C.H.
Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong.
If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few.
You may just be our next great fit! C.H.Robinson AntwerpFlanders
