Société : Swift Lieu : Brussels Brussels Site source : Talent BE
By joining theCustomer Interactions tribe, you will be in charge of delivering an effortless and frictionless customer journey for prospects and current customers,across their interactions with Swift while increasing their autonomy! As the Customer Interaction (CI) Tribe we are on a mission to improve these end-to-end interactions and are therefore evolving our significant technology stack.
Three years into our journey we are progressing with the consolidation and renewal of this technology.What to expect:
Design, develop, test, install and support application systems in line with product requirementsCreate, deploy and maintain end-to-end CI/CD pipelines ensuring the development and release of software is as seamless as possibleApply automation, monitoring and visualization across the architectureWork hand-in-hand with developers and testers to ensure code deploys and operates to the highest quality standardsAnalyze problems, develop and propose solutions and share it with other team membersPrepare and study the technical feasibility and estimates of the proposed systems solutionsDevelop and maintain technical documentation, prepare and give presentations to other team members, management and customersProvide coaching and training to more junior team members of your squadProvide timing/scheduling estimates to team leader and propose corrective actions to timelines when necessaryDemonstrate customer centricity by working closely together with the internal customerOrganize efficient handover through high quality documentation and trainingCollaborate with other engineers to innovate and implement the components of the design system What will make you successful:
University degree in Computer Science, Electronics, Information Systems, Business Administration or related field, or equivalent work experience5-10 years of IT development experienceSolid programming/coding experience in Apex, Lightning, JavaScript.
Any Salesforce certification is a plusStrong understanding of the Salesforce platform, including Apex, Lightning, and Salesforce APIsStrong knowledge in the Salesforce configuration.
Should know what is out of the box and what should be customizedExperience in Salesforce integration with other applications.
Strong understandinghow systems interact with each other, including error handling, security, and performanceKnowledge in DevOps and experience in branching strategies, continuous integration, testing, deployment, and monitoring.
In an Agile environment that require a high degree of scalability and reliabilityTeam player, ability to collaborate with teams operating in other time-zones (Europe and APAC)Excellent written and verbal (English) communications, strong interpersonal skills and customer centric attitudeAnalytical with very good troubleshooting skills in understanding very complex situations and dependenciesEager to learnand to stay up to date with the latest technologiesOther technical skills:
Change management and continuous delivery pipeline tools:
Confluence, Jira, Git, Jenkins, Service NowConcrete experience of another Object Oriented language like Java, C++..
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is a plusGood understanding of Web technologies including HTML, CSS, AJAX, Web Services, SOAP, RESTKnowledge of Marketing Cloud, CRM Analytics and Data Cloud is a plus.Used to work in an agile environment with a good knowledge of Jira and ConfluenceWhat we offerWe put you in control of careerWe give you a competitive packageWe help you perform at your bestWe help you make a differenceWe give you the freedom to be yourselfWe give you the freedom to be yourself.
We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world.
An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion, sexual orientation, or veteran/military status. Swift BrusselsBrussels
