Internal Support / system administrator > Brussels > Joboolo BE :
Société : Istorm Lieu : Brussels Brussels Site source : Talent BE
Communicate the progress of the client's ticket, informing them of any changes or issues related to their problem.Incident Tracking and Documentation:
Monitor incidents in our monitoring system.Keep the documentation of our clients up to date.Monitor our various dashboards and intervene following our procedures.Ensure the proper execution of automated tasks.Project Management:
Implementation of projects, either on-site or remotely.
These projects will be diverse and may include:
Migration to Microsoft 365.Deployment of workstations using Windows Autopilot.Implementation of IaaS on Microsoft Azure.Firewall installation.ProfielPersonal Qualities:
Attentive to the needs of clients.Quick adaptability to the rapidly changing world of IT.Sense of humor and effective communication skills with clients.Independent and proactive in problem-solving.CuriousAdditional Assets:
Previous experience with SME clients.Familiarity with remote assistance.Possession of IT certifications or extensive experience with Microsoft products.A first experience in IT Support is aOrganisatie - en afdelingomschrijvingOur client, a small consulting firm with approximately 10 employees located in Walloon Brabant, is looking for a Support Engineer for a long-term mission with an international law firm located in the center of Brussels.
Your role, four days a week, will involve providing internalsupport to approximately 30 collaborators.
You will be managed by the London-based headquarters.
On the remaining day, you will work on various projects for other clients.AanbodAn additional bonus will be provided if your goals are met.Enjoy a comfortable and pleasant work environment in either Brussels and Walloon Brabant.Extra Microsoft certifications offered by employer.Attractive salary with Full package and company car 40 Hours contrat with 12 additional days off Istorm BrusselsBrussels
