Société : Robert Half Belgium Lieu : Brussels Brussels Site source : Talent BE
Diagnose, investigate, and resolve hardware and software issues .
Escalate unresolved problems to appropriate resources if unable to resolve independently.
Perform routine maintenance tasks such as system updates, patches, and backups.
Monitor system performance and promptly address alerts or emerging issues.
Manage user accounts, permissions, and access control.
Configure and deploy new devices for users.
Troubleshoot hardware problems and coordinate necessary repairs or replacements.
Initiate contact with IT suppliers , comparing prices and ordering new equipment as required.
Maintain an inventory of hardware assets.
Prepare user workstations, ensuring proper setup including computers, monitors, keyboards, docking stations, and cable management.
Document troubleshooting steps and solutions for common issues.
Provide IT induction training for new employees.
Conduct training sessions and workshops for users on IT tools, applications, and best practices.
Assist with IT projects such as software upgrades, hardware migrations, and system integrations.
Offer technical support throughout project planning, execution, and testing phases The requested qualifications for this job include:
Proficiency in M365, Teams, SharePoint Online, Exchange Online, Intune, and Windows OS Understanding of IT security principles Strong communication skills and patience when assisting users Ability to effectively communicate technical information to non-technical users Proficient in written and spoken English Analytical thinking and a problem-solving mindset Willingness and ability for learning new technologies Experience with Linux OS, scripting and automating is a plus Familiarity with networking concepts is a nice to have What does the company offer ? A stimulating international environment and a competitive salary and benefits package.
Are you interested in this challenging position? Or would you like to have more information? Apply today with reference n° 06520-0012946692.
RobertHalf BV en RobertHalf Project Sourcing BV verwerken de gegevens van sollicitanten die nodig zijn om de sollicitatieprocedure uit te voeren.
Meer informatie over gegevensbescherming, in het bijzonder over uw rechten, vindt u op https:
