Company : SGS Location : Antwerp Flanders From : Talent BE
Develop and implement global cooperative agreements within the SGS network.Monitor and manage global contract performance, overseeing both audit delivery and back-office activities with support from GKAA.Collaborate with GKAA to monitor SGS's performance against client-specific KPIs.Identify and mitigate risks related to poor performance or unmet client expectations.Manage commercial aspects of contracts, ensuring profit maintenance and identifying business development opportunities.Seek and drive business development opportunities with designated clients, defining plans for new revenue development and gaining internal stakeholder approval.Communicate with auditors (via affiliates) on program announcements, procedures, and coordinate auditor training as agreed upon between SGS and the client.Supervise and support GKAA's, addressing any issues that arise.Report to clients' Senior Management at scheduled intervals on the performance and outcomes of SGS services, including performance reporting and trend analysis.Achieve sales targets and client retention goals set by the Global Head International Sales & Accounts.QualificationsCompletion of post-secondary education (degree and/or diploma) in a Business-related program is a valuable asset.Successful completion of the Lead Auditor Course (LAC) for ISO 9001 or ISO 14001.Minimum of 2 years’ experience in a project/contract management role.Previous sales experience in a consulting/auditing environment is highly desirable.Fluent in English, both verbally and in written communication.Proficient in Microsoft Suite (Word, Excel, PowerPoint, and Outlook).Experience working in international and complex matrix environments.Flexibility to work extended hours as needed, especially during peak demand in the contract portfolio.Possession of a valid driving license.Holding a valid passport and willingness to travel.Core Competencies and Abilities:
Proficiency in selling and promoting SGS to clients, demonstrated by a successful track record of meeting sales and performance targets in the service sector.Ability to effectively manage complex projects, integrating multiple solutions into a cohesive program.Aptitude for identifying solutions, thinking laterally, and maintaining a focus on service delivery.Professional and effective communication skills, both in writing (via email, reports, presentations) and in person, representing SGS at a high level.Established time management skills and a keen attention to detail.Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.Capacity to work well under pressure and meet demanding deadlines.Self-motivation and discipline, displaying the ability to work independently without close supervision.Leadership skills to effectively manage others while operating as part of a larger team.Proficiency in reading, understanding, and following work instructions in a safe, accurate, and timely manner.Possession of a can-do positive attitude, inspiring fellow co-workers. SGS AntwerpFlanders
