Provide exceptional customer service, including routine maintenance, servicing, and repair while at customer locations or while in any service support role.Identify and analyse technical errors, actively seeking solutions for customer needs.Conduct security checks on equipment.Document machine data, service history and quality informationMake recommendations for changes and improvementsCommunicate with the service manager to ensure customer expectations are met and important information is passed on to the proper partiesMaintain prompt communication of expense and, service reports, etc.
on a weekly basis Skills Technical skills:
Ability to comprehend and effectively communicate technical concepts, including the ability to read and interpret blueprints, drawings, schematics, manuals, and other technical specifications.Proficiency in Microsoft Office and IT network systems.Demonstrated experience using calipers, multi-meters, oscilloscopes and other electronic and precision mechanical equipmentFamiliarity with computer hardware, Bios, operating systems, networking and CAD/CAM experience is a plusAbility to lift and move heavy objects consistently, with the ability to handle heavier weight as necessary Interpersonal skills:
Good written and verbal communication skillsAbility to collaborate and work well with others in a teamKeen aptitude for learning new technologies and staying up to date with industry trendsAttention to detail to ensure high-quality work Qualifications Technical Degree or certification in mechanical engineering, electrical engineering or automation technologyRelevant work experience with electronic and assembly repair and maintenance of CNC fabrication machinery equipmentIn possession of a current, valid driver license accepted by the companyWillingness to travel on a very regular basis (up to 100%) to provide service support to customers What we offer At LVD, you become part of a family business where employees are more than just a number.
There is a pleasant and relaxed atmosphere where you will immediately feel at home.
In addition to real career opportunities, we offer you a competitive salary package supplemented with extra-legal benefits.
