Société : COREcruitment Lieu : Brussels Brussels Site source : Talent BE
Liaison between direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives.The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations.Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.To ensure the smooth and efficient operation of the hotel on a day-to-day basis through teamwork and customer focus.You act as the General Manager in his / her absence.Communicates daily with all department and team managers, VIPs, and other clients, to remain informed and involved.Participation in Management Group meetings.Attending and participating in other meetings as needed.Development of forecasting procedures and approves all forecasting on a monthly basis with General Manager.Work with General Manager and Chief Engineer to resolve any capital related items.Resolves problems with employees and customers on a daily basis.Some more Accountabilities would be:
Managing ProfitabilityManaging Revenue GoalsLeading Operations and Department TeamsManaging the Guest ExperienceManaging and Conducting Human Resources ActivitiesAwareness of internal and external customer needsQualifications, Skills & ExperienceInternationally experiencedAffinity with a more refined lifestyle hotel requiredYour profile:
Minimum 4 years experience in similar role in comparable property with sizeable rooms and meeting spaces.You have demonstrated the ability to always lead the teams by example.Ability to work with other Team MembersSuccessful track record of working in a collaborative/matrixed environment.Ability to always work on behalf of GuestsAble to evaluate and identify business opportunities for a businessNeeds to speak English - French or Dutch preferred COREcruitment BrusselsBrussels
