Customer Support Advisor - Lithuanian + German > Ghent > Joboolo BE :
Société : Volvo Group Lieu : Ghent Flanders Site source : Talent BE
We are a 24/7 operation and our department is spread over three European sites – Ghent (Belgium), Rugby (UK) and Bucharest (Romania), as well as our team in Johannesburg (South Africa).
Everyone shares a passion for giving the customer the best experience possible and solving any problems that might arise. This is the jobOur multi-lingual advisors utilise their language skills to supportcustomers with international breakdowns.
It doesn’t matter where they are in Europe, we take full ownership of the breakdown and give our customers a peace of mind.Communication is key.
We are in regular dialogue with the dealer doing the repair and updating the customer with progress.A creative and proactive approach to problem solving ensures our customers are well supported.
When things aren’t going smoothly, we think outside the box.Teamwork and collaboration are the foundations of our business Requirements Are you the one?You are customer focused, always striving for the best possible service and solution for our customers.You are a confident communicator, adapting your style to each customer to make sure they feel heard and supported.You go the extra mile, solving problems with a proactive and creative mindset.You like working in a team, supporting and lifting each other up.You are keen to keep learning and developing your skills.You are open to working in shifts, just like your colleagues, to provide round-the-clock service to our clients.You are fluent (written and verbal) in English, Lithuanian and German.
Offer A perfect match? Just some of the benefits of working for us..
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Competitive salary, with meal vouchers, transport costs, shift allowance, etc.Well-being servicesRestaurant on siteOpportunity to grow within the companyGood work life balancePossible to work 50% (2-3 days) from homeInternational environment Let's do this! If you are ready to join us, just click the button and apply! Our recruitment team will get in touch with you very soon and set you up with a meeting with your future manager.
You can also expect a chat with one of our colleagues to assess your level of fluency in the relevant languages. After all that, what is left for you, is to cross your fingers as we will get back to you with our final feedback in a few days.
We try to keep our process short and efficient for your convenience. VolvoGroup GhentFlanders
