Company : Recruit4Work S.L. Location : Ghent Flanders From : Talent BE
You are communicative and outgoing, eager to share your knowledge and experience with your colleagues.
You speak and write fluent Dutch, Flemish and French Tasks As CustomerSuccess Expert you will be the main point of contact for our artisans.
In the first phase, you will create a tailor-made webshop in close contact with the customer, guiding him in the process.
You will be fully in charge of this project and be their single point of contact.
Your knowledge about our products and your commercial insights will be of great importance to launch the e-commerce solution of the local entrepreneur in the best possible way.
In the second phase, after launch, your job will consist out of 3 parts.
First of all, you will stay their personal expert in the digital world and you will help them if they have any questions.
Secondly, being their digital guide, you will lead the way and show them how they can apply our services in the best possible way.
Thirdly, you will gather feedback of your clients, translate it into technical requirements and make proposals to the management team on how we can improve our services.
You will have the opportunity to influence our products directly and make a real difference.
You will be the voice of the local entrepreneur.
In the end, your goal is to create ambassadors, rather than customers.
Requirements Customer satisfaction is your motivator Having your own projects and responsibilities drives you Problem-solving mentality Communicative & supportive Full proficiency in a combination of Dutch, Flemish and French Well-organized and detail-oriented Flexible & dynamic Benefits Our customer is rapidly expanding with a team-oriented culture and a hands-on mentality.
Additionally, they put great importance on the mutual reinforcement of each employee and are enthusiastically providing after-work bounding.
Each member of our team obtains freedom, the opportunity to develop new and existing personal skills, and the luxury to collaborate directly with the management team.
This is your chance to join a team of professional, dynamic and ambitious experts who believe in the power of continuous learning, ownership and team spirit.
in this job, candidates will be responsible for helping users (mostly bakeries) across their region to setup and start using the Client website.
The candidate will get customers from the sales team that they have to contact and help them setup their website, payment methods and product catalogue.
This involves a lot of creativity and some light project management skills.
Everything is done within a proprietary CMS where users can build a website by dragging and dropping elements.
Having an interest in building websites (through WordPress or another CMS ), social media and advertisements are a definite plus.
Once the website has been build the next phase of the job comes into play.
In this stage, candidates will be helping customers to get the most out of their website and help them with any questions or issues.
1.
Contract -> launch Designing webshops for customers (products, design + administration) Building a webshop in the company's proprietary CMS system (so no coding skills are required) Design marketing materials Educate customers on how to use the proprietary CMS system.
2.
Post-launch of customer website After-sales / account management.
Helping customers with issues via phone/email e-commerce consulting (provide advice for customers in order to maximize the platform's profitability) Getting feedback from the market in order to determine new feature requests Recruit4work is an international recruitment agency specialising in connecting individuals with rewarding employment opportunities abroad.
Our team of expert recruiters excels in assisting candidates in finding suitable positions, whether for permanent roles, freelance projects, or temporary placements for those seeking a change during a gap year.
At Recruit4work, we pride ourselves on our extensive network of global employers and our ability to match candidates with roles that align with their skills, experience, and career aspirations.
Our recruiters are dedicated professionals who leverage their industry knowledge and expertise to guide candidates through every step of the recruitment process.
Contact us today to discover how Recruit4work can help you take the next step in your career and find your ideal job opportunity abroad. Recruit4WorkS.L. GhentFlanders
