Customer Service representative > Ottignies-Louvain-la-Neuve > Joboolo BE :
Société : Unique Lieu : Ottignies-Louvain-la-Neuve Wallonia Site source : Talent BE
) Handle customer's daily inquiries (e.g.
price quotation, CoA, TAR) Sample orders processing and handling of all required documentation Deliver TDS/MSDS/other certificates to customers prepared by product stewardship Creation and update of intragroup pricing with TP tool Account receivables - Monitoring of payment behavior and overdues (dunning process) Update of the Customer Master Data Other duties as assigned:
Proactively informs Sales Reps about customer specific issues (Accounting, Delays, critical general issues) Proactively informs Sales Reps customer information and projects Issuing of order related documents Issues credit and debit notes in agreement with management guidelines Promptly collects, redirects and distributes customer requests and corresponding demands to relevant dept Follows up Lab Requests, samples & documentations Support sales team in special agreements (rebate, NDA, supplier rating) Participation in customer audits / customer visits together with the sales force Profil Qualifications :
Experience in customer management ( sales/customerservice ) Dutch, French and English (advanced) Commercial / administrative qualification Well-developed IT user skills (MS office / knowledge of SAP) Ability to work in team Understanding of Order to Cash Processes Ability to work independently and self-conscientiously Strong Customer focus Reliable Problem solving Proactivity Teamplayer Professional communication skills (all communication means) Highly motivated Consciousness Systematic work approach Flexible Offre Our client is offering you a long-term temporary contract. Entreprise The company operates in the chemicals sector. Unique Ottignies-Louvain-la-NeuveWallonia
