Customer Service Representative for Bol.com (Dutch market) in Lisbon > Joboolo BE :
Société : City Job Offers Lieu : Herk-de-Stad Flanders Site source : Talent BE
The Profile:
- Your first language is Dutch and you are fluent in English (spoken and written). - You enjoy working with customers, and you have excellent communication skills.
- You have an international mindset.
- You have an excellent knowledge of the MS Office suite.
- You have completed at least VMBO.
- Experience in a contact center role is a plus.
Your responsibilities:
- Identify and resolve customers' needs.
- Solve customer queries and concerns regarding the company’s products as well as deliveries, returns, and refunds. - Use a multichannel approach to speak with customers (voice, email, social media).
- Handle calls from customers who have ordered or bought product/s.
- Offer support on queries regarding product availability.
- Assist with clicks and collecting orders.
- Ensures timely and efficient resolution of customers’ inquiries.
? Benefits - Full-time position.
- Long-term contract. - Competitive salary.
- Extra incentives.
- Performance bonuses.
- Real growth opportunities to progress in your career.
- Receive a bonus for referring your friends.
- Possibilities to grow inside the company.
- Relocation Package for candidates coming from abroad.
Work for a webshop market while exploring Lisbon and have the best time discovering new places and meeting new exciting people! Lisbon is a great place to work and live:
it’s a cosmopolitan and sustainable city, rich in culture, history, and diversity with new job offers.
Get this excellent opportunity to work for a leading multinational company. Let us help you set up your new life in sunny Portugal! City Job Offers Herk-de-StadFlanders
