Company : Gc Europe Ag Location : Leuven Flanders From : Talent BE
We are currently looking for a:
CustomerServiceAssistantPurpose of the job:
As an CustomerServiceAssistant you are the primary contact between the business and its customers (sales offices, dealers, …).
You will have to manage orders in SAP, contact the markets, where needed to assure a timely and correct delivery to customers.
You will report to the Coordinator Customer Relations, being part of the Sales Department of GC Europe NV.Main responsibilities:
Entering sales orders in our SAP systemEnsuring that customers have correct information at all times regarding orders, delivery times and availability of productsContacting the customer to coordinate priorities and timings if necessaryExecuting the administration of returned goodsReleasing customer orders to deliveriesPreparing and sending invoicesPreparing customs documentsComplaint handling (replacement, communication to the customers)Creating & updating masterdata in SAP for deliveries Requirements:
Very good knowledge of English & French & Dutch.
Knowledge of German is a plus.Knowledge of Sales & Distribution in SAP is a plusCustomerservice experience is a plusPositive and customer-oriented attitudeStrong communication and organizational skills We offer you:
A challenging job in a growing international company in LeuvenFull time employment with a permanent contractFlexible working hours & possibility to work from homeCompetitive salary & benefits (Hospital insurance, group insurance, meal vouchers)Stunning offices and a great company culture, based on respect and comradeshipAn opportunity to contribute to a better, healthier world in collaboration with colleagues who are passionate about what they do Gc Europe Ag LeuvenFlanders
