Customer Care Manager > Ottignies-Louvain-la-Neuve > Joboolo BE :
Société : Odoo Lieu : Ottignies-Louvain-la-Neuve Wallonia Site source : Talent BE
This role is supported by several teams, including the Sales, Support and Services team.
You will be part of an empathetic, supportive and multicultural team. We are currently looking for 3 persons to join this team.
Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Responsibilities Managing a portfolio of +/ - 1000 mass-market customers, developing the right balance between automation (low touch) and manual actions (high touch) depending on the context Facilitating the successful onboarding of new customers Being the first point of contact to assist and guide your Odoocustomers so that they can benefit from the best possible experience throughout their project Supporting our Sales Team by identifying opportunities of development Must Have Bachelor Degree A good business knowledge Perfect written and spoken English + French Highly organised and autonomousTime, stress and priority management Valid work permit for Belgium Nice to have Interest for software products Proven experience in administrative roles, demonstrating strong organizational and multitasking abilitiesAdditional languages Solution-oriented mind Strong analytical skillsAvailable quickly What's great in the job? You'll be the first point of contact with our customers who took a self-subscription.Great team of smart people, in a friendly and open culture No dumb managers, no stupid tools to use, no rigid working hours Expand your knowledge of various business industries Create content that will help our users on a daily basis Real responsibilities and challenges in a fast evolving companyLearning opportunities Our Product Discover our products.
? What do we expect from you? As a CustomerCareManager, your primary responsibility will be overseeing our self-subscribers customers who independently subscribed to Odoo.Given the significant volume of customers, this role demands a keen sense of priority management.
Of course, you will use Odoo to its full potential for managing your administrative tasks. You will work closely with our Account Managers team, as they will handle the follow-up for customers requiring a more sales-oriented approach.
What do we offer? Each employee has a chance to see the impact of its work.
You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more Perks A full-time position Attractive salary package.
Trainings 12 days / year, including 6 of your choice.
Sport Activity Play any sport with colleagues, the bill is covered.
Eat & Drink Fruit, coffee and snacks provided. Odoo Ottignies-Louvain-la-NeuveWallonia
