Clinical Application Specialist BELUX > BE02 N.V. Alcon S.A. Company > Joboolo BE :
Société : BE02 N.V. Alcon S.A. Company Lieu : Mechelen Flanders Site source : Talent BE
We have an exciting opportunity for the ClinicalApplicationSpecialist position within ALCON Benelux, based in Mechelen.In this position, you will play a crucial role in our company's success by training our clients on how to work with our Surgical products.THE MAIN TASKS OF THIS ROLE ARE:
Provide technical and clinical training, education and ongoing clinical support to train surgeons and Operating Room (OR) staff on the approved use and application of Alcon’s Cataract and Refractive Surgical Device products.Provide on-site and/or remote clinicalapplication support to customers by providing scientific and technical information in response to inquiries regarding approved use of Alcon medical devices.Ensure successful implementation of all equipment and software upgrades at clinical sites for all relevant devices.Provide clear and accurate documentation of each site visit via a standardized reporting mechanism (CRM Tool) within 48 hours of completion of the visit.Identify and report all adverse events and device deficiencies to Medical Safety per company protocol.Refer inquiries related to unapproved uses of technologies.Address reports of Adverse Events requiring root cause analysis and requests for feedback/input from physicians as requested by ClinicalApplications management in cooperation with Medical Safety, as appropriate.Collaborate as appropriate with Field Service Engineers to support clinical sites on new installations, site support and trouble shooting.Collaborate as appropriate with the Field Service team and Sales Reps to ensure clinical training is scheduled for new installations and needs for ongoing surgical support.Provide constant feedback to R&D via approved communication plan on clinical performance of products.Respond to unsolicited requests for information related to Alcon medical devices, per SOPs and Ethics and Compliance Guidelines.Attend and support Medical Congresses, fellowships, conferences, exhibits, seminars, and wet-labs as requested by ClinicalApplications management.Assist with convention demonstrations as deemed appropriate by management per SOPs.Achieve clinical certifications to meet requirements and scope of responsibilities. WHAT YOU’LL BRING TO ALCON:
Fluency in Dutch, French and EnglishMaster degree or Bachelor degree with relevant experience.2 years of relevant experience (Medical Devices experience is a plus but not a deal breaker – we value enthusiasm and drive above all)Strong People/stakeholder Management skillsExcellent organizational and communication abilities.Proactive mindsetFlexible and willing to travel in Belgium and LuxembourgHow can you thrive at Alcon?Manage your own workload and schedule while working within the given framework & guidanceCollaborate with teammates to share best practices and learnings as work evolvesSee your career like never before with focused growth and development opportunities BE02N.V.AlconS.A.Company MechelenFlanders
