Société : Heat Recruitment Lieu : Braine-l'Alleud Wallonia Site source : Talent BE
Familiarity with, at least one Problem Management methodology (Kepner-Tregoe, Five Whys, Fishbone or other.
Any certification in this field will be a plus).
Exposure to release management processes.
Desirable Skills:
Knowledge of NATO responsibilities and organization, including Allied Command Operations and Allied Command Transformation.
Change Management Responsibilities:
Cooperate with cross functional teams, to authorize and oversee changesVerify change requests, ensuring they align with business objectives and minimize risks.
Monitor the impact of changes and address any issues promptly.Maintain a robust change management process, Facilitate change advisory board (CAB) meetings and ensure timely approvals Problem Management Responsibilities:
Investigate recurring incidents and identify underlying root causes.
Collaborate with technical teams in order to assure permanent solutions are implemented.
Maintain a problem knowledge base for reference and continuous improvement.
Proactively identify potential problems and work towards preventive measures Release Management#; Assist in coordinating software releases, updates, and patches.
Monitor release schedules and communicate status to stakeholders.
Participate in post-release evaluations #LICR1 HeatRecruitment Braine-l'AlleudWallonia