Business Analyst C4C Service Management (d/f/m) > Essity > Joboolo BE :
Société : Essity Lieu : Machelen Flanders Site source : Talent BE
Your RoleResponsible for driving and maintaining optimum system set-up to support effective service delivery within Customer Services and adjacent operationsArranges training and conducts end user training, development of solution support resourcesEngage with Business Process Owners & Experts to align on delivery and development priorities and expectations as well as close cooperation with IT Teams and Business Stakeholders to secure seamless delivery of IT ServicesIdentify continuous improvement opportunities and support delivery implementationActively contribute to project phases and support delivery, to ensure adoption of global templateContinuously reviews and edits requirements, specifications and recommendations related to a proposed solution and proactively identifies strengths and weakness and suggests areas of improvement along with possible solutionsYou Identify Yourself With Minimum 5 years IT experience in Lead to Cash, incl.
ServiceManagement areaExpert knowledge of SAP C4C Service Cloud, S4 and integrations (CPI) requiredAdvanced knowledge of BW, MDG preferredAdvanced knowledge of Excel incl., Power BI preferredExperience in business process optimization and solution realizationExperience in working cross-functional in relation to projects, teams and stakeholdersOur Benefits for YouCompensation & Benefits Competitive salary, Corporate Benefits & other employee benefitsLearning & DevelopmentComprehensive training and development opportunities, technical and individual training opportunities through e.g.
digital learning platformTeam & Collaboration Our culture is characterized by cohesion and commitment, we value open feedback and meet at eye level, intensive and comprehensive familiarization with the world of Essity, communities and networks in an inclusive working environment, even beyond one's own location and countryInternationality Scope for responsibility and creative freedom, challenging, exciting and varied tasks in one of the leading health and hygiene companies with renowned brands such as TENA, Tork, Jobst, Leukoplast, Libero, Libresse, Lotus, Nosotras, Saba, Tempo, Vinda and ZewaPurpose With our products, we overcome boundaries every day for greater well-being and improve the quality of life for a large number of people worldwide through high-quality hygiene and health solutions with the greatest possible resource efficiency.
As a company, we are working together with the Business Ambition for 1.5 Degrees initiative, we aim to become climate-neutral by 2050.This Is UsAt Essity our Beliefs & Behaviours (Care, Collaboration, Courage and Commitment) is the foundation for our inclusive culture and as such something we are living on an everyday basis.
With a purpose of Breaking Barriers to Well-being is established in our core.We are committed against discrimination on the basis of color, ethnicity, migration history, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, caregiving responsibilities, disability, chronic illness, gender identity, gender expression, genetic information and other.
We explicitly welcome applications from people who are structurally, institutionally, intersectionally discriminated.Let’s Connect! from the Talent Acquisition Team is happy to answer any questions related to the open role.#Essity-DETogether, we are improving lives, every day.Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place.
With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. Essity MachelenFlanders
