offre-emploi


B2B Process Analyst > Hasselt > Joboolo BE :


Société : Luminus
Lieu : Hasselt Flanders
Site source : Talent BE



This will be the strong foundation of a successful project (with or without IT development).

This means:

 With the sponsor or business owner you formulate the vision in objectives with measurable benefitsYou highlight the main drivers of success by collecting:

The voice of the business sponsors and main stakeholdersThe voice of the end user The voice of the customersYou analyze, adviceand provide action oriented recommendations.

Your conclusions are strong and factual.

They are funded on data, indicators, interviews, workshops, surveys, models and metrics.

They are documented in precise and simple language.You realize the changes in an agile way.

You actively participate in projects collect the requirements, the benefits, define the acceptance criteria and respond to the changes (new requirements, new constraints, impediments..

).

You play a key role in a small multidisciplinary team focused on the changes (Scrum Team).

You are the spoc for the scrum team in case of questions, concerns and validation of the solution.

You define the testcases, coordinate testing and if needed support on the test execution.

You connect the project and the business.

You inform clearly the sponsors about the value delivered and how it progresses in time.

You explain the project risks and opportunities and your recommendation.

You can use storytelling to share with the end users what the changes mean for them.

You encourage feedback and you are not afraid to challenge others.You are business expert and the voice of the business in IT projects:

You facilitate the communication between the business and IT by organizing workshops and reviews.

You are strongly involved in all phases of the development.

At every step, from requirement to testing and delivery, you ensure the business objectives are realized:

you provide impact analysis, requirements; you validate the tests and support the testers.You develop yourself, your methods and your tools:

you follow the trend in process improvements and operational excellence.

You learn and you try; you try and you learn.

You apply and you share.You are a proactive challenger :

you follow the indicators, you see waste in the process, you anticipate changes and search for process improvement opportunities.

You think “improvement”.You document the detailed process and create the training and knowledge material for the end users.

You ensure the knowledge sharing within the different business units.Skills:

Customer-oriented attitudeCoaching skills, motivating, inspiring, change managementHelicopter viewCommunicative, and good presentation skillsNetworker/ Team playerFlexible (constantly responding to new priorities)Being able to make decisionsProactive and purposeful attitudeCreativeEnglish:

FluentDutch:

Fluent if French is basicFrench:

If Dutch is basicKnowledge & Experience:

University education or equivalentProcess Management experience
- BPM
- Process design toolsLean / DMAIC / Six Sigma / Agile /SAP, Salesforce, MS Office, Jira,…
Luminus
Hasselt Flanders




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