Assistant Front Office Manager > Ghent > Joboolo BE :
Société : Pillows Grand Boutique Hotel Reylof Lieu : Ghent Flanders Site source : Talent BE
Guest Services:
Extend a warm welcome to guests, manage check-ins and check-outs, and gracefully address guest inquiries and requests.Team Leadership:
Provide guidance and mentorship to our front desk team, fostering a culture of professionalism and delivering exceptional service.Reservations Management:
Efficiently handle room reservations and monitor room availability to maximize occupancy.Issue Resolution:
Swiftly and professionally address and resolve guest concerns or issues to ensure their satisfaction.Training:
Contribute to the training of new front desk staff and provide ongoing support and guidance to existing team members.Quality Assurance:
Maintain the front desk area to impeccable standards, ensuring a luxurious and welcoming atmosphere.Who are you?Are you hospitable, communicative and solution-oriented? Then apply for this vacancy.
Do you know what the guest's wishes are and can you anticipate them? And do you and your colleagues make sure guests have a fantastic stay at our hotel?Check your profile;You have experience in reception;A completed hospitality-oriented study is a plusYou are independent and have a positive mindset;Flexibly deployable, also during Sundays and holidays;You are representative and extremely hospitable;Very good communication skills in Dutch, English and French.What do we offer?We offer you a great opportunity in what we believe is one of the best hotels in Belgium, where you will work as part of a team striving for success.A variable schedule;You get to stay 10 nights a year at a very small rate at one of our PillowsHotels;Attractive Friends & Family rate within our hotel collection and restaurants;A 35% discount at all our Food & Beverage locations;Free Hospitalisation Insurance for you and with a co-payment for the family;Pleasant colleagues who all share a passion for the hotel industry.We also offer you a competitive salary which depends on your knowledge and experience.
There are also various career opportunities within the organisation, partly due to our ambitions. Our PillowsHotels CollectionPillowsHotels is a beautiful collection of hotels in the Netherlands and Belgium, with the ambition to create new locations in all major European cities.
At Pillows, everything revolves around our guests.
From entry, we pamper them completely.
We believe time is the most precious thing we have, which is why we make sure every moment is special for all our guests. PillowsGrandBoutiqueHotelReylof GhentFlanders
