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Application Support Engineer > Joboolo BE :
Société : Allen Recruitment Consulting
Lieu : Vilvoorde Flanders
Site source : Talent BE
You will also keep end-users informed on request status and progress, participate in meetings with the development team and improve documentation.
Please note that for this role, candidates should be available to work during the shift from 11:
30 AM to 8:
00 PM.
Location:
Brussels, Belgium Employment Type:
12 months B2B contract Day rate:
Up to €212 Working model:
Hybrid.
The candidate must be located in Belgium and should go to the office in Brussels at least 3 days per week.
Visa Sponsorship:
No. EU citizenship required.
Job Reference:
BBBH 25087 Key Responsibilities Log and manage user requests/incidents via email, phone, or face-to-face interactions.
Provide technical support, investigate issues, and determine appropriate solutions.
Keep users informed on request status and progress.
Participate in development team meetings.
Enhance documentation and create FAQs based on user inquiries.
Utilize analytical skills to understand processes and propose solutions.
Demonstrate proactive problem-solving and quick response to user needs.
Maintain high communication standards and ensure customer satisfaction.
Collaborate effectively in an international/multicultural environment.
Requirements 1+ years of experience in user support.
European level C1 in French and English is mandatory.
Any other language is an asset.
ITIL Foundation Certified nice to have.
Experience in European Institution is an asset.
Allen Recruitment Consulting
Vilvoorde Flanders
Nouvelle recherche d'emploi Application Support Engineer
Plus d'offres Allen Recruitment Consulting
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